just Perfect ..i've enjoyed a lot
I took the package of Bangkok and Phuket from A J travels and my experience has been wonderful with AJ helping me with the itinerary and also offering one of the best deals on hotels and flights. Best quote: I requested for the quote a week before actual planned date of travel and it was a chinese new year season with thailand being the popular tourist destination. I received quotes on flights and hotels from multiple planners, but AJ offered me the one which was approx 20% less than others. I suspected in beginning about the quality of reservations, but after speaking to planners from AJ, I was comforted about my reservations. Customer service: AJ Travels was very accommodating in working out my multiple requests and turning around the quotes in few hours (still holding the best ones). Mrs. Lamba (who heads the travel) was very knowledgeable person on the east asian travel and gave some great recommendations. Travels were also very open to offer me the best hotels, even if that meant a little higher cost on their side. Their customer service orientation in this regard is highly appreciated. Even on the ground, everything went smooth with no hassles at all with the reservation. I must also add that the although response from the travel was prompt, but they can further accelerate the booking times, since last minute uncertainty can make some passenger uncomfortable (which ofcourse is driven by timely request from passengers and peak/ low season). Overall, I am very pleased with the services of the AJ travels and would definitely recommend anyone to give them a try for their holiday reservations!!
I came back from my holiday from thailand and it was really well-managed from start to end. This includes the quotation, selecting travel agency, communications and the actual trip.
Travel Triangle is a very useful website. Easy to use and quick. I got quotes for my Langkawi trip very quickly. Saifi at travel triangle has been good to interact with and great help.