Trip SailerCom

The entire travel itinerary is quite smooth and clearly planned.

Great Experience at Hotel But Travel Agent not good

Very nice Everything

we had booked for 2 nights in Thekkady and 1 night in Alleppey house boat. The arrangement by Trip Sailer was done very conveniently and the stay was very good especially in Thekkady. Only thing thing I want to highlight is the hotel was hesitating to accept the credit card and later I had to convince them with the 6% service charges for accepting the card. They wanted us to pay in cash or UPI payment. Same thing happened in House boat too. We paid cash payment there. The great thing was the transport. The driver Mr. Joseph was so helpful and became a very good friend of us when leaving.

The packages offered are better than the other websites and apps and a user have multiple quotations to choose the right and even customise. Overall, this was my second trip and i am quite happy from them. Few suggestions: Improve your app as its lags too much and often logouts while switching tabs within and as a user for now we have to switch to mobile website instead of app which works fine. The plan shared should have better explanations and also the sales team needs to be more trained. For example: i took a trip to mountains and a national park. They mentioned the cab is without AC which i assumed AC will not be required. But it is as you can only feel the air for some time but when there is dust on road you should have options to close the window. I should have taken a better option in it but the point is when i am booking all 5 star hotels why cant i pay 10k more for a better cab which was never suggsted and as a travel aggrigator or agency you should be able to suggest the customer for it.

Sheetal from TRIPSAILER.COM was very helpful.. our entire trip went smoothly without any hassle. I recommend TRIPSAILER.COM to everyone who is looking for trip to Kerala

Hotel Breakfast was not good. No proper Management and seems lack of Man power. Network Issue in the room. Coonoor was not covered and Iternary should have been shared to Driver. It seems there was no proper communication provided to the Driver regarding hotel and Iternary. Overall it was okay.

Driver Mr Gopinath was very good and cooperative

Hotels could have been better.

The owner of the travel company that we travelled with is a person who doesn't even know how to talk with their customers. Firstly our travel agent was Preeti agarwal and when we called her to raise some complaints she was not even able to accept them and then the owner started talking to us. Who is such a egotistic person with no sense of talking to customers.

Driver and booking agent were very Good

Overall good experience.

Good All things are very friendly

Hotel in the Jaipur is good but hotel in the udaipur is below par. Cab & driver service is excellent and supportive. Candle light dinner

Good and satisfied with driver and travel agent. Not much satisfied with the hotel booked.