The booking experience was smooth and the Trip sailer agreed to modify the hotel choices based on our requirements. Most attractions got covered in our trip and the planning for it was good.
The hotel at Shimla, Dharamshala and Dalhousie were good, clean, neat, staff was very courteous. The food was good as well. The Hotel Grand View at Dalhousie was awesome and would rate the experience there very highly.
The experience at Lotus Inn River View hotel at Manali was very disappointing. Though the room claimed to be super deluxe, cleanliness was a constant issue. The room as such was good, but was not maintained well and things were not clean including things like the room kettle, bathroom.
The driver Sukwant was excellent. He took us to all the places on time, and even when we had issues with blocked roads, he managed to find alternate routes and take us to places on time. Very well mannered and helpful.
