First and foremost, the experience of booking through traveltriangle and bookitforgetit was swift.
Secondly, the cab driver we had was the best selection we had. He was friendly, courteous and helped us save money while en route. Stopped at the best food outlets and we had an amazing authentic kerala style food in Kochi. He took us to a lovely spice plantation and had a lot of patience while we shopped and clicked photographs.
Lastly, the house boat and the services on the house boat were by far the best stay of our package.
Now coming to the sad part. Apart from our hotel in Kovalam - Abad harmonia, our stay was very uncomfortable in Thekkady and Munnar.
Springdale heritage is Thekkady rates itself as a 4.5 star hotel however services, room quality, food was horrible. We had to escalate to the General Manager after which they realized there mistakes and gave us quality food in the end. Atleast they apologized to us the next day for their services and offered us cookies and cakes as compensation. Dream catcher plantation in Munnar didn't even do that. Apart from few staff members, all were unfriendly, unhelpful. Stinking bathrooms, damp rooms, low light and basically very bad room service including food. Location of dream catcher is 22kms away from Munnar city which takes FOREVER to reach on the hills.
Abad Harmonia in Kovalam was the best 3 star hotel which was part of our package. We had rooms with great view of the swimming pool. Food and room service was exceptionally brilliant.
Bhaskar Yadav booked a trip to Kerala, India for 7 days in a group of 4 adults on TravelTriangle website from Book It Forget It and submitted a review on Dec 19, 2017