We recently had a wonderful trip to Mysore and Coorg, and it turned out to be a truly memorable experience. We were fortunate to explore a variety of scenic locations, each more breathtaking than the last, and we indulged in delicious local cuisine that gave us a true taste of the region's flavors.
A big part of our enjoyable experience was thanks to our trip driver, Sunil, who was extremely professional throughout the journey. He ensured we covered all the places listed in the itinerary and even shared interesting insights about the destinations. His dedication and pleasant demeanor added great value to our trip.
The resort we stayed at was another highlight of our vacation. Nestled amidst the serene woods, it offered stunning views that made for a perfect retreat from the hustle and bustle of daily life. The food served at the resort was equally delightful, offering a wide range of flavors that satisfied our palate.
However, while the trip itself was fantastic, I want to share some feedback regarding the booking experience. Our travel agent, Kishan from Bookitforgetit, was very proactive and responsive before we booked the trip. Unfortunately, after the booking was finalized, I found myself repeatedly following up for crucial details such as the hotel voucher, payment confirmations, and driver information. This lack of consistent communication and post-booking support was a bit disappointing.
My humble request to Travel Triangle is to ensure that better customer service is provided after the booking process is complete. It’s crucial to maintain the same level of attentiveness throughout the entire experience. While the trip itself was great, the post-booking service left room for improvement. I hope this feedback helps improve future experiences for travelers like us.
Tapas Kumar booked a trip to Ooty, coorg for 5 days in a group of 2 adults on TravelTriangle website from Book It Forget It and submitted a review on Jan 23, 2025
