an my trip thanks to all the information they gave me. I truly want to bring up Sakshi, Amir, and Pooja. Sakshi made easy work of organizing our vacation, Amir handled all of my ad hoc needs and support while we were in Turkey, and Pooja assisted us with obtaining our visas. The best thing about Fly Goldfinch is that all of their Turkish associates were excellent, they were all really timely and supportive. I would especially like to thank Mr. Mehmet and Mr. Ercan for going above and beyond to successfully deliver my engagement ring to Istanbul, which I had left behind in a hotel in Antalya. Many thanks to the fly gold finch team and everyone connected to them.

travel partners and coordinators from Lykke were connected throughout on WhatsApp. It was a pleasant experience interacting with the Support team handling unexpected situations like change of hotels at the last minute (for no fault of theirs), or managing to get a direct flight instead of a connecting flight (that saved us loads of time and energy). The flight and hotel transfers were impeccably managed. The tour guides were knowledgeable and shared lots of history and details about the tours. Overall, an unforgettable trip with incredible memories

onally managed. While Capadoccia aight seeing was thorough, Istanbul sightseeing not enough. Important places like Dolmabache palace and Basilica cistern was not included. Pamukkale-Hierapolis trip was memorable and despite our flight to Istanbul was delayed by 45 minutes, pick up was waiting for us.

e very boring. Make sure to have more days in Cappadocia as the hot air balloons are frequently cancelled due to bad weather.

urs Being vegetarians ,we faced lot of issues with food, there were not many options for veg food everywhere we stayed (in and around) so the hotel recommendations need to be better and around vegetarian restaurants Hot air balloon ride well conducted in goreme was our best memory

ary in our budget. However during trip faced multiple issues due to which I have given 4 stars. Firstly had to follow up multiple times to agent for travel, cab and tour vouchers during tour. Details should have been provided earlier but agent chose to provide them just 1 day prior. Thank god we had international roaming! Secondly, for Istanbul city tour agent arranged a tour entirely different from itinerary. Instead of city tour they gave us a cruise tour which didn't cover all the sightseeings. However after multiple follow ups and calls, they arranged for the tour which was promised. And lastly, inspite of our tickets being included in tour cost, they made us pay INR 4500 for Pamukkale sightseeing tickets. This was unwarranted and took us by surprise. Though they said they will refund the cost, they have not provided any solution as yet in last 7 days. Other than these hiccups I have good memories in the trip and booking on Cheap Travellers with agent Nishant Sinha. Best places are Istanbul and Kusadasi for lots of sightseeing and fun experiences. Cappadocia is dusty and nothing much except expensive hot air balloon. Pamukkale pools are much hyped, walking is difficult let alone swimming in them. I will suggest to stay in Istanbul atleast 3Nights, and rent a self drive car. Indian license is valid here. Stay away from grand bazaar, it's for Europeans not Indians! However shops outside grand bazaar are much better. City stays awake late, so get an Istanbul pass and hop around on trams and metros, avoiding cabs as much as possible

ething to be desired, the Istanbul city tour was not of great quality.

t amazing

s during our onward journey. 2) Hotel reserved at Istanbul (Galley Hotel)- Not upto the standard and the staff also not cooperating. They not served us the Breakfast box befofe we move to airport

on phone or WhatsApp whenever the need arose. Never felt left out. I highly recommend this agency. Execution of the entire tour was good.

ere, named Mohit was very casual and would respond in the whatsapp group whenever we asked him for next day schedule. That promptness was missing. 2. I had opted to take end to end package with all transfers. On the last day when we left Capadoccia and were proceeding for Istanbul for our next day flight back to Manchester, Deepak, simply said that their services ended in Capadoccia and you would have to book you own cabs for and from Airport Hotel in Istanbul. Hence as was mentioned in our itinerary, 2 cabs were not provided. Upon discussion with Deepak, he first started explaining about that this was discussed and then he admitted his mistake and asked me to book own cab and he will send me a refund, which he eventually did, a sum of INR 2200. But the reason he gave me was that if he would have given me the cab from his side, that would have costed him for 60-70 km as would been sent from city to airport and same way back. Whatever was it, he should have clearly told us before we were booking the package, instead of last minute surprise & that too not by himself, upon asking in the group, which is clearly not acceptable.

budget and also helped us with some suggestions to make our trip more exciting and not hectic. After booking, Operation team comes into picture who handles further arrangements and bookings. Operation team is not very quick and replies late or sometimes asks us only to talk with hotel and manage on our own. Also the hotels booked had very small rooms and washrooms. That could have been done better. Hot air balloon ride

ot Air Baloon was an amazing experience

uide Göksu (aka G) was second to none - there wasn't a question he couldn't answer. He kept the group organized and went out of his way to cater to individual needs. The driver did an exceptional job, ensuring the journey was as comfortable as possible. The hotels we stayed at were of high quality and the meals were excellent. The trip is fast paced but not physically challenging, ideal for anyone who wants to see all the highlights of ancient Turkey. I would highly recommend

uent in English which made the tour very enjoyable. when I go to Turkey agian I will definitely be travelling with HGI Tours

s. G was a wonderful guide, amazing historical knowledge and made sure we were comfortable and looked after (especially big help with finding vegan food!). An awesome way to see Türkiye, highly recommended

ut we’ll worth it. Our tour guide Gosek (G) was a godsend he was patient with our group, recommended dinner venues and showed us places we would not have found on our own. His wealth of knowledge on the sites was fantastic and not rehearsed as I I Shine he has done it a million times over. The quality of hotels and our luxury coach were also excellent. Thank you Fez Travel & Gosek for making our tour of Turkey what it was.

ded our expectations! There was many hours driving between locations but the Mercedes van was comfortable and with wifi. The hotels were very good except Istanbul/grand yavuz which only drawback was the very bad wifi. Highlight besides the amazing historic sites was gulet portion— felt like movie stars on the fabulous boat. Come prepared to eat yummy local cuisine and try new things. We all want to return and would recommend firat/cengiz/HGI Tours again!

rip being dealt with professionally and courteously. When one member left a mobile phone at Istanbul Hotel the team liaised with hotel and arranged to get it back to us!! A special mention Fatma our Cappodocia Tour guide and driver Mustafah who were outstanding and so gracious in making this beautiful region tour even more special. Fatma was insightful and went the extra mile to help with anything we needed esp finding us a great Indian Restaurant!! Thank you HGI for a bucket list holiday we won't forget