Assam Family Packages

First of all a big thank you to Travel Triangle for arranging a very good trip of Northeast covering most of the desired places and also giving enough time to enjoy the lovely locations. We really enjoyed the trip and cherish memories of our visit. The most enjoyed portions of our trip are Balaji Temple in Guwahati, Kazhiranga National Park, Chirapunji, Mawlynnlong Living Root Bridge, Dawki Border with Bangladesh, Boat ride in Umngot river supposed to be crystal clear water but due to previous night rain was totally murky (unlucky!!), Sacred Forest, Umiam Lake, Darshan at Maa Khamakya temple, Assam State Zoo. However not all locations could be enjoyed fully as described in your offer for reasons below : 1. Umiyam Lake had closed while going from Guwahati but during return could see the lake but no boat ride was possible due to extreme windy conditions. 2. Umngot river water was totally murky due to overnight rain. 3. Northiang Monolith was totally missed as driver forgot to take us there. The hotels chosen were pretty decent but lacked any room view. We were stumped when we reached Shillong when the Hotel Treetops Residency informed that there was no booking for us and he was being kind enough to accommodate us for that night (2nd day). For the subsequent booking on 5th and 6th Night (while returning) he advised us to look for alternate accommodation which as per the manager was already informed to Indeman Travels but no action taken till we flagged this issue. Created anxious moments till alternate arrangement was made, which could very well have been avoided. In fact the hotel room at EEE CEE Hotel did not have any window and only walls on all sides. The cab driver initially was very helpful but as the tour proceeded developed different attitude. In fact we were dropped at the airport at 12 o’ clock itself for our flight at 17.05 hrs and left in a hurry after unloading the luggage on the road in departure end. Didn’t even wait for a final bye bye from us. Kazhiranga national Park, Living Root Bridge, Kamakhya temple

We customized a tour in Assam-Meghalaya through Unexplored Trip for 7D6N. We had an enjoyable time in the wild, in the nature, in the rain that Cherrapunjee is so famous for and soaking in the rich culture of Assam. About Unexplored Trip: What was done well: 1. Closing on the quote - all travel agents do this well! 2. Customizing the trip to include Double Decker, which was a top priority for us 3. Gave us very thoughtful gifts on day 1. We appreciated this more than anything else because we got to enjoy the local culture by donning a part of their local clothing What could have been better: 1. Customer Service - Closing on a customer (booking the trip) is not the end of the relationship. The agency didn't make an effort to communicate progress (hotel booking, safari booking at Kaziranga etc) and even Travel Triangle was unreachable. I had to keep following up on multiple little things and when I couldn't reach any of them for a couple of days, I almost panicked that I was conned. There was no proactive reach-out to provide critical information needed for the travel. Second, there was no check point with us once the trip started. This is not a good thing. If you want the customer to be satisfied, have a couple of check points to see how they are settling down and if anything needs to be adjusted. 2. Be upfront about how much extra all the entry fees is going to come to - No guidance on what's really worth seeing and what's not and which places have entry fee (which is all of them!). Most of the falls were a waste of money because you see them from far away, especially the Seven Sisters. As tourists, we rely on locals to give us this information so we can utilize our money effectively. 3. Some of the 3 star hotels weren't maintained well. This is not a reflection on the travel agency but I think they should consider this when booking other customers 4. Last but not least, use discretion when a customer complains about the driver - It went fine the initial few days and then we had a conflict with the driver which I expressed to the travel agent I was talking to. I had expected some discretion but because the travel agent complained immediately to the vendor and the vendor called and yelled at the driver, we had to deal with crap for the next 2 days. So, if you are going to complain to the vendor immediately, make sure you change the driver instead of letting the customer deal with it. Also, why was this driver assigned to us if other customers had already complained about him?!

We had a wonderful 12 days trip to Assam and Meghalaya.The travel agent who we finally selected was initially very proactive but later on became aloof and non responsive.Travel Triangle.was also not able to prod the agent to respond in time. The response could.have been better

The trip was overall good. Mr Prabhat was there, assisting throughout to make sure everything falls in place. We faced a small inconvenience from the local agent who tried to change our driver mid-way with another driver who had some behavioural issues with other group of travellers, and thus he was being forced upon us. The other issue being, our Kaziranga safari coincided with the PM's visit. For this the core Kohora region was unavailable that day. We were trying to reschedule our safari bcoz of this to some other day but the local Assam operator assured us that the PM's visit won't interfere with ours, even after us repeated telling him otherwise (media was reporting this 4-5 days prior). Only at the last moment he agreed that our safari won't go as planned and asked us to visit the secondary-bagori range. This caused us some disappointment as we were anticipating this prior. Apart from these 2 hiccups the trip went smoothly. The provided original driver was exceptional and hotels were decent.

I had availed the service of Travel Triangle through 'The Vintage Trip', for Assam and Meghalaya package and the entire plan was overall good. Prabhat has helped in providing an itinerary and the trip went smooth. There was some minor issue with the driver at the end of the trip and the agency was able to resolve it through call. Overall, a good experience.

Visited Assam (Gawhati, Kaziranga) and Meghalaya (Shillong, Cheerapunji and Malwaylong). Overall experience was good. Positives - To my luck, the cab (Swift Dzire) was brand new and very humble driver - Babu. He made my trip extremely happening and i should mention that he is a guide cum excellent driver. Negatives - Rooms were not so good to the price. - Hotel Rituraj was good. Clean and tidy. - Tesco Resort was good. Had to change room for water problem, food was just ok. - Magvaris Comfort Inn Shillong was ok (same bf everyday), less staff and limited resources. - The_Roots_Guesthouse in Meghalaya - had a problem with checkin since payment was not done by travel triangle and had to deal with issues myself. Neither Pravin from Travel Triangle or Bhashkar from Indeman received my calls. Same happened to other travelers also. Hotel person was adamant since he had bad experience with travel agency. Not sure if i was told, but i paid for all parking myself. Entry ticket i agree anyway.

Hotels booked in Assam was not at all hygiene ans clean. Not happy with the hotels. Meghalaya was good choice.

Excellent trip and itinerary planned by Indeman team Bhaskar dubey. We had a wonderful holiday at Meghalaya and Assam. The driver Moon Mohammad was also very enthusiastic in showing us various tourist places and some offbeat locations. Our time at KrangShuri falls, dawki lake were the best of the best memories.

We visit Andaman through Travel Triangle (Holiday Feets) is a genuine travel agent. The vehicle arranged in different island are very good quality and person engaged are cooperative, good behaviour and time bound. Visitors are donot worry about booking of tickets of ferry, different shows etc. They book the tickets from their end Advance payment can be made without any worry. We book our package through Holiday Feets and this agent is very cooperative and genuine. Specially Ms. Geeta is very cooperative. Hotels are very good and vehicle provider also very good From Mukut Baruah, Guwahati, Assam The entire trip was very good and sweety. Journey by Ferry from one island to another island is awesome. Speed boat journey to Elephanta beach is more adventerious.

Hello team of travel triangle, The uphoria Travels the service agent of our 11 days tour for Assam meghalaya arunachal is really best & experience was so good. Even we didn't meet him personally, but all services like hotels, MEP plans, other arrangements was best. From our side we are giving him 5 star rating. The 10 lucky star Bomdila & Dolmakhansgar Tawang home stays was really very nice. Best hospitality, best food , best cleanliness. The owners & staffs behavior was just like homely nature.