I had booked for 2 destinations from a customised package, Singapore and Bali.
Due to Corona spread during the same duration, we cancelled our plan for Singapore as it was declared under orange zone. In such situations travel agencies should consider and push other parties to provide refund. Our travel agent was Travel Toogle, they were firm that no-one is providing refund. I had to contact airlines company and all, out of them Indigo agreed to give full refund; others denied. I had contacted Travel Triangle for help, but no one contacted.
We went for 2 days cruise tour in Singapore, it was awesome. And due to corona fear it was less crowded.
Bali trip was good. But after reaching from Singapore to Bali late night we were not provided dinner in the package, they should have considered. First hotel - Mega Boutique was little dull. Rooms didn't had window or balcony as such. Rooms were not that maintained. Hotel staff was not much cooperative.
Outdoor tour was well managed. Covered mentioned destinations. Drivers were also nice in terms of guiding and driving. They do lack in communication, still were able to manage.
Due to local festival we reached Bali Swing late and buffer time was not considered for driver's time, so he was little upset.
Last 2 days we stayed in Alindra Villa. It was beautiful. We enjoyed our stay over there. Just that staff coordination was not that much. Every time we had to inform about activities.
At last, tour was quite good. We are happy (not extremely) for all the arrangements and travel plans made.
Akshay Adhav booked a trip to Bali for 4 days in a group of 2 adults on TravelTriangle website from Traveltoogle and submitted a review on Mar 12, 2020