Milli tours and travels planned our Leh-Ladakh trip. I was in constant touch with the agent but they didn't have the due diligence in managing the trip. I have had informed right from Day 1 that two of my friends who were joining the trip are international travelers who were from one of the SAARC countries, however, the agent had no diligence but asked for AADHAR card details just one day before the trip started and then started various stories without AADHAR card the permits cannot be obtained and so on. In reality, I and my friends have had shared the passport and other details about 20 days in advance before the trip which was pretty much enough time for them to plan and obtain all the necessary permits. At last, my friends didn't get the permit that is required to visit Nubra and Pangong, instead, they were put on a trip to Srinagar, Kargil, Sonamarg, and Alchi (which was good), however, not what they intended to visit.
With this, I'd say that the tour operator needs to be diligent in organizing. Also, the other group (we group of 3) when we went to Nubra faced issues where things were miscommunicated and were put to another camp than what we had actually booked, and in Pangong Lake, we were provided only one room instead of 2 that we had booked. We faced quite a few hassles during the entire trip. However, the best part was the good and safe driver, who drove us safely to locations. Ladakhi people are warm and helpful, enjoyed visiting Ladakh, however, definitely not the best experience with Milli Group of Tour Travels.
I'd suggest that they take due diligence when they're organizing trips. It is highly unlikely that I'd suggest them to anyone.
Susheel Kumar booked a trip to Ladakh for 8 days in a group of 3 adults on TravelTriangle website from Milli Group Of Tour Travels and submitted a review on May 09, 2022