we booked our south africa trip from Mk holiday , thinking that it's got most of the bookings for SA from Travel triangle only later to find out how wrong we were. there is a serious lack in the pro activeness from the agent/TT , i had to personally follow up on each & every thing from them, despite the follow there we so many goof ups that happened from their end. Be assured that if you book from him it's not going to be a pleasant experience & be prepared to follow up every day for tickets & vouchers to be send to you, which by the way you've already paid for in advance. below i'll list down the good & the bad for the trip in detail
Good
1. Good deal which would fit in your budget & probably offering the best rates.
2. the drivers that take you around are decent, but not that knowledgeable, they would be more like just drivers & not exactly tour guides, so be really sure of what you wanna do & research properly if booking with them
Bad
1. Hotel & voucher are shared only like 2-3 days before your trip - we had booked our trip well in advance i.e. 6 months, but still all our bookings happened at the last minute just two days before our departure
2. On arrival at Joburg we were supposed to do a city tour as per the itinerary, but the same was not booked in advance & arrangements were made after we arrived at the hotel, a total mess of a welcome to the trip!!
3. All the rooms booked will be the cheapest ones, & very small, horrible was the room booked for us in cape town, it was a room which had a toilet inside it, without any partition & extremely small - we eventually had to request the hotel to upgrade us to a better room, which they were able to do the next day as they had vacant rooms available, else we might have had to change our hotels by paying extra
4. doesn't suggest a proper itinerary for e.g. Tsitsikamma National Park is really beautiful & one can take one night stay in the park to experience it better, but nothing of such was ever suggested by him. another such eg. we could have ideally stayed back in George while returning from outdshoorn/cango rather than going to knysna all the way & travel to capetown the next day while again passing from george on the way
5. probably the biggest goof up of the trip was that he forgot to book our hotel in capetown for the entire duration of our stay i.e. out of the 4 nights we had in capetown, hotel stay was only done for 3 nights & despite frantically calling him about it, he assured that he'll do the stay for the 4 night , to which he obviously couldn't as the hotel was completely booked for that night.
6. Lastly, the entire was filled with uncertainty about tours, driver details, & most importantly the room booking for the last day.
i would really suggest not to book your trip with them as it's really not worth it that you being on vacation are being stressed about things & eventually end up spoiling your trip.
Abhinav Dhawan booked a trip to South Africa for 9 days in a group of 2 adults on TravelTriangle website from MkholidayCom and submitted a review on Dec 20, 2019