1. Received a call back from only one travel agent. Hence i had to proceed with them only. In the last minute some other agent called and quoted a lesser price. It felt like an auction.
2. I was informed by the agent that the 2nd installment of payment if not made on time the trip would be cancelled by Travel Triangle and the first installment of 10k would not be refunded. I don't understand this policy since already the payments are collected in advance and how can the T&C say that it will not be refunded, trip will be cancelled and stuff? Are you threatening the customers or what? After all its a trip we are planning to have a good time and not all customers are rich enough to forego the 10k and just cancel the trip.
3. We weren't informed about the timings and token system and the crowd in Periyar Tiger reserve. We had to waste 3 full hours there just waiting to get tickets. I dint google about anything because i assumed that the travel agent is there to assist with the itinerary and timings. We were disappointed about this part.
4. The cab driver was helpful during most part of the trip. However during drop in Madurai, since he had to drive back to his place for 7 hours he rushed us up too much. We were understanding of it and did leave early from Thekkady. But i made it clear enough while booking the trip the drop is in Madurai.
5. The patio had very good reviews online. But we dint like it. The room given to us was not clean. And the restaurant had both veg and non veg with heavy smell of meat. So we had to spend extra inspite of breakfast being complimentary.
Vagamon stay in Winter vale, Vagamon meadows and Thekkady jeep safari
S Lalitha booked a trip to Kerala for 3 days in a group of 3 adults on TravelTriangle website from Trip SailerCom and submitted a review on Jun 15, 2023