City Of Sultans

Quite satisfied with the way Travel triangle handled the trip arrangements. Their customer Interface could be a bit better, but no complaints. Mr Aydin from City of Sultans was quite helpful and always available to answer all our queries and requested information or changes in the itinerary. All in all ,a pleasant experience and would not hesitate to recommend to others.

The best thing of travel triangle is the utmost level of customisation possible. Handsdown this is the biggest strength of TT. Downside of TT is that communication from agents to customers is not smooth. Hourly itinerary is not made clear upfront and is susceptible to improvisation anytime. They will not tell u upfront what time the driver will receive you. You will have to ask them. Your bookings will be made waitlisted but you will not be informed unless you ask for it. In short, you can not be at ease that all your planning will be taken care of! Guides will take you to their commission fixed outlets and will waste time. They will make u rush at prime spots but will give all the time at shopping at spots not even mentioned in itinerary! Because there was no communication from travel triangle about the hot air balloon ride at Cappadocia I had pre booked with them that I was waitlisted, I had to pay almost 1.4X the cost for the impromtu ride available in black market. This could have been saved if I was timely informed about the waitlist. Till the last day, I had to keep asking the agents if my ride was confirmed. Guides and drivers provided were really amazing.

COS has been excellent in service Great hotel locations.

Please arrange for refund for the balloon ride at Cappadocia which got cancelled and did not take place.

Had a great 8N/9D Turkey experience with TT and COS. Although I had a lot of queries during my initial research, both TT and COS were very accommodating, which helped me feel at ease and build trust. I did feel that after paying first installment, there was a drop in proactive communication and especially assistance with VISA process there were some delays in sharing documents, which is something that can be improved. But apart from that everything else was well arranged and managed during the trip. Mr. Aydin was always available on calls & provided helpful information whenever needed. Overall, a very good value for money option for Turkey trip provided you stay organized and proactive with regards to information.

We booked for a couple trip of 7N/8D and we really had a great time there. Turkey is a very beautiful city and a 'MUST GO' for all. Thank you Travel Triangle and City of Sultans for preparing such a wonderful week for us :)

Very less buffer time was given to us for our flight to Cappadocia. We had to request the officials to let us go first and had to run for our flights. This was very exhausting and spoiled the whole taste. We finally boarded the flight. After requesting City of Sultans to keep more buffer time for our next flight to Kusadasi, the representative (Mr.Aydin) was aggressive with us and said that we are in this profession from many years. Many times, there was a miscommunication between the hotels and City of Sultan regarding our meal plans and room booking. I had to reach out to Mr. Aydin frequently to correct the things as promised in the itenary. Also, Hotels were same as promised, cabs were good.

Enjoyed every bit of the trip The road trip from Capadocia to Kusadasi.

Missed our flight to cappadocia because the agent kept very less buffer time and although we reached the airport we were denied checkin due to a long queue. Our hotel in Cappadocia was changed at the last minute when we arrived.. On having a word with the agent, he said he forgot to inform us earlier. Moreover our domestice flights were not booked till the last day. When asked he said we did not provide international flight details, however, no such information was requested earlier. While booking the flights last minute, the whole itinerary was changed on the day before arrival at turkey. Nothing was missed though it was unexpected. Missed the hot air balloon in cappadocia since the agent didn't inform us. When asked he said the weather was bad; however other tour members went to enjoy the ride and the weather was fine and the hot air balloon was running. We got to know that the hot air balloon was available in pamukalle (to which pick up wa already paid for) as well. When we requested an early pick up we were asked to pay an exorbitant amount. On having a word with the agent, he was pretty rude and aggressive. Denied to admit all his mistakes. We had a good trip, choosing to ignore all the drawbacks. The agent was very polite since day 1; however when such mistakes happened he was very rude and denied to take responsibility for all.

City of sultans were not a professional agency. Many things which were promised were not delivered. Even Neeraj from travel triangle was of no help. Right from the start, there was delay in getting the documents for visa, Hotel confirmations. Overall a below average experience. Will never recommend travel triangle and city of sultans to any visitor.

Had a 6N/7D trip to Turkey through Travel Triangle. Right from booking to issuing of final documents TT's services were excellent. City of Sultans travel agency in Turkey and it's representative Mr Aydin was very helpful in answering our every question and request. From TT's side Mr Neeraj front-ended everything. On the whole a very pleasant and hassle free travel booking experience with TT. I have already recommended them to many of my friends. Taking a hot air balloon ride in Cappadocia was the highlight of the trip

It was an amazing experience for us.. The bosphorous cruise..

Had a great trip to Turkey from start to end. Absolutely value for money. Since I am a solo traveler, the entire trip arrangements from pick up to drop, internal flights arrangements was so perfect. Had a very smooth and memorable trip to Turkey. Special thanks to Mr. Autamen for this superb coordination. He made me feel so comfortable with his regular calls for checking if everything was going good. I highly recommend City of Sultan. Not to forget, they are very considerate, if you need small changes here and there (such as room not good, or skipped your meal etc due to late / or early morning flights) Great going...and I wish them all the best!

Very good value for money. Would certainly recommend.

Travel Triangle Organized the trip very well. Everything was perfect except for the Kuşadası hotel. Thank you