I had visited two places- 1) Singapore- 4N and 2) Malaysia (KualaLumpur)- 3N.
A) Singapore
What went well:
1) Hotel Location was very good. Very good to Little India (Indian Veg food). Metro Station, ATMs and markets
2) Hotel Staff was supportive and eager to provide required information, cautions. If they don't know something, they tried to find and provide the necessary information.
3) Transportt (Cab and SIC partner) was of good quality. Cab Service for sight seeing was good.
4) The information/suggestions provided by Holiday2Cherish were very useful and worth.
5) I had kept one day free for my own exploration, I explored Metro, Public Transport. It was worth observing the discipline and culture of Singapore.
What Can be improved:
1) One of the driver's attitude was very rude. During Pickup at Airport on arrival, we have scheduled pickup on 7 a.m. We have been waiting at the mentioned location since 6:30 a.m. On 7:10 am. when I called Singapore support number, the driver came there and was claiming that he has been waiting since 6. The worst part is he started shouting us in the middle of airport-arrival lobby as if he were our boss. This was very bad experience. As we arrive to the country and you would be receiving this type of welcome.
2) Hotel room was very congested (less spacious). Even though Superior room was given, not enough space to freely roam. Would suggest to go to 3*, as it would help to save extra amount. Not much diff between 3* and 4* hotel (Already informed by Gazal).
3) The earlier check-in was not allowed. (I.e. we reached at 8:30 am at hotel, the check-in time was 3:30) Even after paying extra money, earlier check-in was not allowed. We got the room at 12:30 p.m. that to after so much requested. (Although Gazal had already informed me earlier about this scenario.)
4) Hotels were charging 2 SGD for 600 ml of water on top of 2 complementary bottle. This was very expensive
5) The schedule for pick up was very tight. I.e. for Universal studio, the pick up was of 7 p.m. The place where night shows and attractions were worth watching, at least 2 pick -up option should be provided (I.e. 2nd pick up at 9 p.m.)
6) Some of the key attractions were excluded from package (like singapore Flyer) which should be included in the package, as it was covered during City tour only.
B) Malaysia- Kualalumpur
What went well:
1) Pick up, drop, info, support from cab transport was good. They were willing to amend the itinerary on prior request. Cab drivers were helpful
2) Hotel room was more spacious than Singapore, but still not that good for 4* rating.
3) Genting Highland was worth visiting place.
What Can be improved:
1) No Quality Indian Veg restaurants nearby. Only non-veg food in surrounding area.
2) Surrounding was not much good for pure veg. As, you will smell non-veg food while walking on street. Locality was ok.
3) KL towere Skydeck should be included as a part of package, rather than KLTower- Observation Deck. And it should be during daytime.
4) No need to keep more than 2 days in Kualalumpur. Rather than spend more time in other art of Malaysia- Natural beauty. Malaysia alone can be of 5-7 days trip if you want to plan for natural beauty.
Overall,
The complete trip was very good (except few mentioned above), with travel agent- Gazal helpful by providing necessary info and suggestions in advance. I need not to contact travel agent while On-trip, as everything was planned and organized. Singapore was very good place to visit, and for Malaysia Natural beauty- I would recommend to plan Only Malaysia- 7 days trip to explore natural beauty.
Shaishav Shah booked a trip to Singapore for 7 days in a group of 2 adults on TravelTriangle website from Holidays 2 Cherish and submitted a review on Mar 30, 2019
