I must say, BookitForgetit Tour operator really lives up to the name. You can rely on their service. As soon as the quote request was given they came up with one of the most extensive and thought out plan for kerala. This was my trip with my longtime friends and it was very well thought-out trip by the tour operator. Sohit (my agent) was quite patient and cordial in taking down all my requirements and making necessary arrangements.
When we reached the Hotel in Munnar - we did not receive the room as per our requirements and as soon as I informed Tour Operator, he quickly arranged for the same and the Hotel manager himself, made necessary arrangements. I was amazed at the speed at which the issues got resolved during my trip. Thank you Sohit for the same.
I am just rating this trip as 9 of 10, as the only thing that was not proper was the Local Cab. This is no fault of the Tour operator as they have to rely on local cab companies. I received confirmation really last minute and then 3 drivers changed until we found the correct driver at the airport. While the cab was good and clean, but on our last day the driver was not interested in covering all the sightseeing locations that were in our itinerary. He started giving excuses of heavy rains and the location being closed. We also had got tired so we did not pursue. The driver was also most inclined to push for local sight seeing activities which was not in our itinerary and additional costs.
Apart from the Cab Co issue, all the properties selected by Tour operator were fantastic. the inclusions from hotel were also very good. Overall it was a nice relaxing trip as we had wanted. I would recommend "Book It Forget It" tour operator as they really took nice care of vacation and requirements.
Aditya Nogria booked a trip to Kerala for 3 days in a group of 2 adults on TravelTriangle website from Book It Forget It and submitted a review on Jul 06, 2023