The agent at Trip sailer was not at all cooperative, extremely arrogant, rude and rigid.
I think they should go for a soft skills training class and the training should focus on how to handle client and how to handle a disappointed client.
The SPOC was of no help, if you ask for something or you have any query..... you will get a response that "will check with my Boss/Sir and will confirm you" And the Boss/Sir is THE GOD who is never reachable, will never talk to you on phone + he comes to office at 12 - 1 PM (as informed by SPOC)...so basically you are helpless.
Whatever the selection of hotels/ camps/itinerary has been done was done by me, trip sailer just booked it. The suggestions were not worth at all + they did not put any effort also to understand my requirements and suggest any hotels/place/location as per your requirement. Pathetic services...
Will never ever plan any trip with them and will never recommend to anyone.
Thanks to Travel triangle who intervene in between to sort out the challenges otherwise I would have cancelled my plan.
