Trip SailerCom

We, a family of four visited Jim Corbett from 28 to 30 December 2017. The trip was planned well in advance (in September 2017). We did our hotel booking, transport etc. through Trip sailer.com via Travel Triangle. In fact many other travel agencies had offered their services, but we opted for Trip sailer, as it is a well-known agency. But our experience with Tripsailer.com was not pleasant. We had requested a family suite with two rooms. But when we reached the hotel – the Corbett Treat Resort, we found a family suite with one room was booked for us. It was early morning and after lot of effort we could speak to Ms. Prabha of Trip Sailer, who was handling our trip. Her reply pained us. First she said she is not able to locate our mail requesting for two rooms. We forwarded the mail. Then she conveniently said it was a communication gap and left us to fend for ourselves. There was something more – Tripsailer had mailed us to pay Rs. 7000 to Corbett Treat Resort (CTR), while CTR told us that they have received a communication to collect Rs. 8960 from us. We reached the resort at 6.00 AM and by 2.00 PM we were still at the reception, waiting for a response from Trip sailercom. Mr. Kapil Mehta, General Manager, Corbett Treat Resort, who was watching all this came forward to help us. First he offered us something to eat and arranged a cottage with two rooms. We also agreed to pay for the extra room. In the meantime we tried to speak to Ms. Prabha, but she kept on saying she has to consult her boss. We also told her that another group who had booked accommodation through Trip sailer also had a dispute in the Corbett Treat Resort in the morning, but she said that the booking was done not by her but by one of her colleague. The point she missed was both of them represent Trip sailer. Finally around 4.30 PM we got a mail from from Trip Sailer who informed that we need to pay Rs. 7000 for one (family) room. By that time it was already late and we lost the whole day. We had to pay for the second room. We found the Trip sailer representative very indifferent, non-cooperative and conveniently shying away from responsibility. She was so rigid to defend her stand that she even did not explore if one more room was available in Corbett Treat Resort or whether we were ready to pay for the second room. I don’t mind spending few bucks extra for comfort. But certainly hate to be cheated. We have availed the services of travel agencies earlier, but never had such a bad experience. Now I will think twice before approaching a travel agency to book my trip. The Corbett Treat Resort is a nice resort. Mr. Kapil Mehta is a wonderful person. He and his entire team was very helpful and took good care of us. Food was superb. Our stay there was comfortable. Thumps up to CTR. I strongly recommend CTR. But book your accommodation directly with CTR, you will get better bargain. Our experience with Trip sailer was so painful that I never wanted to write review. However Travel Triangle has been requesting for a review. I sincerely hope that Travel Triangle and Trip sailer.com would take care so that such things do not happen again.

Hotel was not as per expectation No geyser in the room No reception service no Bed was making a noise Only one electricity plug that also was used for heater so no option for mobile charging No sitting stool in washroom There was deluxe rooms in hotel but no option was given to me for deluxe room. Totally bad experience with hotel room.

Hotel hayat is good but limra desert camp not good in fact it was poor... no drinking water in camp.. Provided by asking many times.. No towel was there in camp... No mirror... Snacks & dinner were poor... So plz don't recommend limra camp to anyone... poor experience with it Overall trip was too good... Cab driver was very cooperative... Best part of the trip was jeep safari & border visit.... but jeep safari must be included in package

Only golden haveli in Jodhpur was disappointing...

Excellent

Good

Good trip Boathouse at allepey was awsome

It's very good

Everything was fine... But arriving in Delhi he'd to wait for one and half hour for the cab

A trip to the city of lakes . A mesmerising trip. Beautiful area. Going to city palace. Staying at resort tatsarassa and bonfire on the lake .

Good

service of Tripsailer was not satisfactory at all. totally inexperienced stuffs are handling the job. they are doing errors but pretending that we are at fault not them. too much extra cost we have to bear that was not explained previously. hotels are at much distance from the proper location. overall behavior is not satisfactory. I had my worst trip till now. hope travel triangle will improve their services by not allowing bad travel agents to work with them at Binsar, the location, scenic beauty and the stay all was very pleasant.

The hotel provided was very poor, the rooms were too small to accomodate 3 people

Very Good

This was a 5 nights, 6 days trip as follows - Day 1 (Jaipur), Day 2(Bikaner), Day 3 and Day 4( Jaisalmer), Day 5( Jodhpur) and Day 6 exiting from Jodhpur. The only sore point was that we started late at around 10am when we checked from Jaipur. This was because the driver assured us that 10am is the right time. We ended up reaching Bikaner late around 6pm and missed visiting the Mehrangarh Fort because of that. After this we learnt our lessons and we ensured that we left early from all other places. Secondly, in Bikaner the food served was fixed quantity. When breakfast can be served as unlimited, I expected that that the dinner would be similarly a buffer dinner. The restaurant could have waived the charge for an extra bowl of rice. In all other hotels, while they served similarly fixed menu and quantity, they did mention that if we wanted more quantity of the same food, we could request and they would be glad to provide without any extra charge for it. Otherwise, the quality of food and stay in all places was excellent with Gaji hotel in Jaisalmer being the best. The owner of the hotel was very warm and helpful in guiding us where we should travel. The guide who approached us at Jaipur hotel ensured that our visit including the lunch place was throughly enjoyable.