Both the trip and Trip sailer support was good.
Lets also share +/- about trip.
Positive:
1. The cab and cab driver [Bhawani Singh] was great, and very helping nature.
2. Food of both the hotels were superb.
Needs to improvement:
1. As I have booked the trip request much in-advance, the expectation was to get the best safari zone to visit, but the Safari zone (Zone 7) given to me had a really bad route. Strictly No-No, if you are travelling with small kid. This should be taken care by agent and guest should be better updated on this.
2. With past travel experience, I somewhere know that when we book the rooms from agents v/s we book the rooms directly; the hotel keeps the separate rooms. And the same thing happened in Jaipur, it was a corner room, where the tap, hand shower were not working; also there was tore plastic sheet in bathroom partition, which can anytime hurt the guest. The same was informed to hotel reception.
3. When you pay for the trip, which also means the planning remains with trip agent. But, agent shared the coordinator name [cab/safari], where guest needs to contact them for any further lead and planning. This should be well managed.
Harsh Vanvala booked a trip to Jaipur and Ranthambore for 3 days in a group of 2 adults on TravelTriangle website from Trip SailerCom and submitted a review on Oct 19, 2024