lack of coordination during transfers in Kuala-lampur , we wait almost 1.5 hour in KL airport, quite disappointed with transfer from KL airport to Hote during arrival, I feel "I Need Trip Travels Pvt Ltd" could add few more spot in day 1 itenary (half day KL city tour). other than that the pickup was on time and the guides/drivers were professional and very helpful.
Lankawi itenary day 5 was not covered as mentioned , Nupur Malik from "I Need Trip Travels Pvt Ltd" was very helpful in clearing all our doubts and fix the confusion, she was prompt in answering our queries but still we had to ask each and every time what will be covered during the day, This has to be improved for a better travel experience hope this has will be taken care for customers going forward.
Other then that we had a wonderful experience, everything was perfect !! I loved the whole package and was very happy with the whole arrangements . Shudhanshu also was quite supportive in organizing the whole trip and the places were wonderful and we had a blast !
