Many mistakes were done by travel agency ,one of the mistake is the time we arrive in Florence was 2:30pm and the Hop and Hop bus booked for that day at Florence ended at 4 :30 pm, how are we supposed to check in hotel and get on bus and roam around whole city in that one and half hour.
They made mistakes in booking breakfast at Milan's hotel we had to pay for that meal again, which was already been paid by me in advance. Travel Agency said they will try to refund that but nothing has been done yet.
There were free walking tours in every city which were not given as an option to us by our agent, we had to book them on our own .
Hotel in Roam was overbooked and they transferred us to another hotel which was far away from main train station , we had to walk a lot because of that, and the booking agency had no idea about this .
There were a lot of misunderstanding during payments due to travel advisors wrong convictions, the messages in travel traingle site were not mode of communication in the beginning we were not even aware of that, due to which we had to pay extra as one of Milan's hotel got cancelled.
Loved Italy, very nice , Rome is amazing
Ashlesh Jamre booked a trip to Europe for 6 days in a group of 2 adults on TravelTriangle website from I Need Trip Travels Pvt Ltd and submitted a review on Feb 21, 2020