Vihaar Hospitality representative was very kind while speaking and was taking care of end customer by calling me before, during and after the trip. It was great experience. Right from booking to concluding of the trip everything was as per arrangements.
Suja had coordinated our trip. She used to be always in our touch and was keen to know if we had any problems related to the travel, stay etc. Suja is very kind & cooperative.
I want to share my one experience: we landed at Kochin & were going to Munnar by the Traveller sent by you. While we were traveling, we found that the vehicle condition inside was pathetic, I mean the seats were not maintained properly. Since our travel was for 4 hours it was not an enjoyable travel. When we reached the hotel, I called Suja and told her the problem. After knowing she expressed her apology and immediately coordinated with the local staff and got the vehicle changed. Also, her boss called me and said sorry and ensured improvement in overall service thereafter.
House boat experience was beautiful. Houseboat was ok but many lizards were there hence we all felt uncomfortable. Food was ok.
Driver was good and he showed us all the good restaurant, places and explained about the important things about each place.
Thanks to Traval Traingal - Vihaar Hospitality for arranging all the things good manner.
Special Thanks to Suja , her head boss & our driver noufel
I will plan my next trip through Traval Traingal - Vihaar Hospitality
Trupti Pawar booked a trip to Kerala for 6 days in a group of 7 adults on TravelTriangle website from Vihaar Hospitality And Leisure Llp and submitted a review on Feb 04, 2017