Overall the hotel, taxi and sightseeing was very good. We got all that we asked. However, given that we had booked a 6 nights, 7 days luxury trip, the following would be improvement areas I would sight for both Travel Triangle and Aans Holidays : (a) Lack of warmth: Neither Aans Holidays nor Travel Triangle bothered to call a few days into the trip, to check how it was going and whether there was any area which could be corrected . However, both called immediately to remind me when payment was due. Mohd Tanweer from Travel Triangle who was supposed to be my point contact from Travel Triangle, never bothered to call me throughout the trip (b) A room with Wifi excluded was booked at Le Meridien Kochi. Given the clear luxury intent of the holiday, it seemed silly for room without Wifi to be booked (c) The taxi driver for Kochi : Mr Prince was fluent in both English, Hindi. However, our taxi driver for Munnar : Mr Amman was not fluent in either Hindi or English. This sort of reduced the effectiveness of our communication with him, though overall he - like Mr Prince was a good driver. (d) While booking the trip, I was assured that there was no daily limit of taxi KM travelled etc... however, during the actual trip on enquiring about "cherai beach in Kochi", I was told that this would be outside my limit of local travel allowed. However, I did not press the matter, and instead just stuck to the original sightseeing points. My point is that at booking time one does not know the places well. So if there is a variation of 40-50 KM between original plan and actuals, it should be allowed for - particularly if that is what was promised during booking. (e) Overall, this was a good experience for us and like I said all the core commitments were met well by both Aans Holidays and Travel Triangle. I would here give them 9 marks out of 10. The 1 mark lost is because of the points mentioned above, otherwise I would be giving a score of 10 marks out of 10.
Sandeep Srivastava booked a trip to Kochi, Munnar for 6 days in a group of 3 adults on TravelTriangle website from Aans Holidays and submitted a review on Sep 29, 2017