I never thought i would be this happy with a tour operator. First things first.. We had a challenging booking since we didn't want to visit Munnar and had 5 days at disposal. Mamta, worked with us relentlessly to get us a package we wanted, at a reasonable price. There were at least 6-7 revisions on package and she did it happily.
A day before the tour, driver Afeef calls us about details of our flight and is there when we landed. He knows the places really well and helped us customise the visit by adding places that was not part of itinerary, based on our interest. He even shared the history of places and thereby making the visit, way more resourceful.
Hotels were good and had amazingly supportive staff.
I am glad I took this trip with Travel Unbounded and will urge everyone to go ahead with no doubts about the operators.
