Firstly, I would like to thank Loveneet from Bookitforgetit, who was amazing at helping us book our dream trip to Maldives at very discounted rates. She was very kind and patient to help us with so many quotes, answer each of my question and following up on me for if I need any help even during my trip. She helped me customize our trip to be a split between a private resort and a public island and we loved it. Definitely rate my travel agent 10/10.
For the TravelTriangle platform, I love the idea of the product. But the website and the execution of the whole journey is seriously waste of potential. There are so many things they need to improve -
1. The iOS app is useless beyond just requesting quotes. I cannot see my travel vouchers and the navigation for UI is so hard.
2. Once I have finalized the trip and even made the payment, I still keep seeing other quotes on the iOS app -- they should just remove all of it since it doesn't matter anymore. The website is also not very helpful in hiding those.
3. Being a travel website, I didn't expect to be paying 3% fees on using my travel credit card! It's insane in this age to be asking for such large fees for platform use where my card helps me get better cashback and even travel benefits like trip protection and travel insurance for free. I am going to seriously think twice about using this service just for this reason.
On the positives:
1. The operations team was helpful in finding me better travel agent. They did follow up (maybe little too much).
2. Great set of travel partners to get choices of. Once you get the travel partner, The travel agent helped customize every angle of our Maldives trip.
Bhavik Vora booked a trip to Maldives for 5 days in a group of 2 adults on TravelTriangle website from Book It Forget It and submitted a review on May 16, 2022