Pros
1. The hotel bookings were excellent
2. The taxi pickup and drop off was excellent
3. They followed up with us regularly on whatsapp during the course of trip
4. The visa process was excellent
Cons
1. Just a few (2-3) days after payment of first installment, the agent increased the overall amount by Rs 10000 and threatened not to do the bookings if the extra amount was not paid. However, on vehement protests by us, the excess amount was rolled back.
2. The SNCF trains were cancelled due to the strikes in Paris. However, the agent didn't care to inform us that the trains are cancelled. But, we were closely monitoring the situation and we ourselves informed the agent that the train was cancelled and requested them to book alternate tickets. Then, they booked alternate tickets for us after taking extra payment. In such a case, instead of us informing the travel agent, the travel agent should have informed us about the train cancellation. Had we not been careful, the whole trip would have been spoiled
3. The return flight timings were advanced to 11:50 am instead of 1:10 pm by Aeroflot. However, the agent did not inform us. Our flight could have been missed, had we not been careful.
Shivam Jain booked a trip to France Switzerland Rome for 10 days in a group of 3 adults on TravelTriangle website from I Need Trip Travels Pvt Ltd and submitted a review on Dec 22, 2019