Experience of booking a trip with "I need trip" is average. As things dint worked out as told before going. 1) Voucher and Tickets delivery hampered my travel. Drivers come to pick us with no tickets and then told us to connect with agent as his job is just to pick & drop. When we go abroad we have limited call minutes and usually no internet, but drivers are like please call yourselves and check your mails/ whatsapp. Sometimes driver drop us at the sight without tickets saying u ll get free wifi inside, but to go inside we need tickets to show first. 2) But the best thing is whenever we got stuck, emergency contact number people were always there to help us even in the midnight. 3) Coordination between agents and cab drivers needs to be improved.
