We booked a trip for Sikkim (Gangtok,Pelling) and West Bengal (Darjeeling) for 8 days 7 nights. The expectations were decent rooms (with view), good service and hospitality, which we were promised. I'll go through the good and the bad.
Good
1. Pickup from Bagdogra airport was prompt. Driver was very courteous and pleasant. The cab was clean and spacious.
2. We were helped promptly to get the permit to Nathu La for an extra charge of Rs 4000/-
3. Food (taste and spread) at Krishna residency (Darjeeling) and at Maya Inn (Gangtok)were good.
4. The itenerary was followed without any hassles
Bad
1.In Gangtok (Maya Inn), we were given a small/dingy room with no view. We had to assert ourselves with our travel advisor to get us a better room, which we eventually got for Rs 600 extra. We weren't provided extra mattress as promised.
2.In Pelling (don't even want to remember the godforsaken hotel), again a dingy room given in the lowest of the floors where no other visitor was staying. We got that changed to another room at upstairs, but the room was not upto the mark (no extra mattress again as promised, not clean, cable TV with bad signal, sad bathrooms, only one power plug, no mosquito repellent given even when asked, totally discourteous hosts). The food was a generic thali with fixed menu and quantity. Potato was a staple in all thalis, and when we protested, they gave us an ommelete, and charged for that. Given the kid is travelling with us and covered under MAP package, we paid for milk. Very rigid and hopeless service even when we went to their dining area. Had to wait long even to get drinking water. Pathetic. Please remove such hotels from your list if you want to survive.
3.In Darjeeling (Krishna Residency), was the best of the lot (spacious, clean, we finally got the extra matteress as promised). But there was a stink from the kitchen and a constant smell of seepage emanating throughout.
I am not happy about not getting the extra mattresses, and getting charged extra for the food which we we had paid for as a part of the package. Being off season, the quotes could have been better. All in all, my expectations with Travel triangle were not met, and I am not sure if I would recommend anyone to avail your service.
Mugdha S booked a trip to sikkim gangtok darjeeling for 7 days in a group of 2 adults on TravelTriangle website from Lungba Travels and submitted a review on Oct 24, 2016