I had booked a family trip to Pondicherry and Mahabalipuram from the Chennai airport for 4 nights. The agent was responsive in accommodating my requests before the booking was confirmed. The overall experience was fine. However, the hotel that we stayed at in Pondicherry (for 3 nights) wasn't very clean. It was an old hotel and the AC air smelled of mold. Breakfast was included in the tour package but packaged breakfast was provided in the room and not a dine-in experience-- something that I didn't expect. Additionally, their was seating and cupboard options but the space was limited and restrictive for 2 people in a room. I must stay the staff was polite though. I wish I had the time to carefully review the package and hotel choices before booking.
We stayed one night at Sangam Inn and Banquet in Mahabalipuram. This hotel was very clean and had a nice ambience with dine-in options. All the staff was very polite and accommodating. We were suppose to leave before the official breakfast time to get to the airport in time and they prepared the breakfast 30-mins before our departure time.
Lastly, the cab drive was overall fine but I would have appreciated that the driver wasn't driving in a rush. During our drive from Chennai airport to Pondicherry (Day 1), we had to let him know that he was driving a bit rough. Post that, the driving was better. In my past experience from another tour company, the driver had the itinerary and would take us to all the places by himself. In this trip, we had to communicate with the driver regularly about our daily plans. I am not sure if that is usually the case but this allowed us some flexibility .
Priyanka Kushwaha booked a trip to Pondicherry for 4 days in a group of 4 adults on TravelTriangle website from Sky Tours And TravelCom and submitted a review on Feb 12, 2023