Disha Holidays

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Had a really bad experience on booking my trip with Carlos Travels through traveltriangle.The initial quote provided by Carlos travel was of Rs 40000.As i finalised to proceed my booking through them,the quote was increased to Rs 45000. Just three days before the trip i called up agent of Carlos travel to confirm about my bookings.At that time I came to know that the innova that has been booked will have 2 seats in middle(6 +1 seater innova),and they told that if i need single seater to accomodate 3 people in middle(7+1 seater) I will have to pay Rs 3000 more for that.After too much negotiations without any intervention from Traveltriangle expert Carlos travel agreed to provide 7+1 seater by paying Rs 2000 extra. After the agreement i asked them to share the driver and car details. I was told that it will be provided to me on 20 June 2018,2 days before starting the trip.But i recieved driver and car details on 21 june at around 2:00 PM(On the day when trip was to start).I called multiple times on driver number shared with me but his number was out of reach.At around 5:00 PM I called Carlos travels and intimated him about the situation.He told me that he will get back to.me with driver details but he didnt contacted me.At last at around 9:00PM i got the call fron driver and he told me that he will reach at around 10:30 at my home.When the driver reached my home I came to know that the car was not same as the details shared by Carlos travel(Car number was diffrent) and it was a private vehicle and not a commercial number. And the vehicle was not a 7+1 seater innova which was commited to us for which we agreed to pay Rs 2000 extra. We were standing on road at 12:00 am in the night and getting argument from the Carols travel agent and Traveltriangle agent.We agreed to pay 2000 extra for 7+1 seater innova for a comfortable journey but the commitment were not fulfilled.The whole trip was very uncomfortable due to this and we could not enjoy our trip at all because of uncomfortable seating during the journey.Before start of our journey Agent of Carlos travel asked us to start our journey and told that we need not pay Rs 2000 extra for the cab. During the end of our journey driver told us to pay Rs 2000 extra for 7+1 seater innova as he was not aware about the situation that we do not have to pay 2000 Xtra as the vehicle was not the same as commited.We ourselves had to cordinate with the vendor of vehicle to get things sorted out.The agent of carlos travel just did not helped at all to sort out the matter. All in all it was a poorly managed trip by Carlos travel and the Traveltriangle agent was also not much helpful.We did not expected such a discomfort and mental harresment after paying Rs 45000 for our trip. We request you to further investigate the issue and refund us Rs 15000 as a compensation for the mental harrasment and discomfort caused during journey and take a strict action against Carlos travel so they do not repeat this mistake again.

Hotels were not that expected Car driver amazing

Thanks for your service.

It was my first trip and well planned by Travel Triangle..

overall it was good

best trip we ever had. Cab driver was very very helpful many thanks to Carlo travels. Mansoon was so best in Coorg and Mysore we enjoyed a lot

The driver Praveen is excellent

They haven’t provided good accommodations to us !! Disappointed our trip

Overall good

Good support in planning the tour with large group Coorg sightseeing guidance by hotel reception and driver managing the travel ontime

excellent

Amazing experience and south India doesn't stop surprising you at all. It is so beautiful and the hospitality is top class. I would like to thank Travel triangle and the travels for make such an excellent trip. a big shout out to Badsha our driver and excellent human being. He was an amazing guide come driver with lot of knowledge under his belt. While travelling from Coorg to Ooty you cross a jungle and while passing it we spotted a few animals.

It was good experiance with Travel Tringle. Our tour went very well. Thanks a lot for all the arrangements.

Hotels from Udaipur and Jaipur were average... Not as expected as Deluxe room. Hotel fron Jodhpur was very good. Liked it a lottt. Driver Saleem was very cooperative and helpful. Overall the trip was very good. Need to provide better hotels if selected as Deluxe rooms.