Team
Our trip experience was good in Singapore and Malaysia
Though we enjoyed the trip I would like to list some cons which actually troubled us a lot
Cons
1. Visa processing was very slow as the checklist provided by the travel agent wasn't suffice due to which we had to upload and share documents and statements even just 2 days before our travel date ..we had to go to Chennai to collect our visas and passports one say prior to our journey
We went through a stressed mode of Visa processing ..
2. As per telephonic conversation with the agent, as we were 6 pax the hotel asked was 3 rooms , but at the end after the full payment and just before our travel dates ,internary was shared with just 2 rooms , and when asked for change in rooms , the agent denies stating that 2 rooms were promised..
Also the iteneray shared to us showed 3 rooms , but the hotel received the old iterinary from agent for 2 rooms , and they denied for any further changes..so we we're finally put up in 2 rooms ..very disappointing as we had paid in full for 3 rooms
3 . After the Singapore to Malaysia bus tour for 6 hours , we were dropped at Imbi station Malaysia, but we waited for 2 hours in the bus stop with our luggages for our pickup at Imbi station to check in to Ibis Hotel in Malaysia..we were famished after the bus tour and this wait made it worse and our family were totally exhausted ..
Travel and internal transfers ,cabs were on time with no hassle...appreciate the timely pickup and drop .
Team
Our trip experience was good in Singapore and Malaysia
Though we enjoyed the trip I would like to list some cons which actually troubled us a lot
Cons
1. Visa processing was very slow as the checklist provided by the travel agent wasn't suffice due to which we had to upload and share documents and statements even just 2 days before our travel date ..we had to go to Chennai to collect our visas and passports one say prior to our journey
We went through a stressed mode of Visa processing ..
2. As per telephonic conversation with the agent, as we were 6 pax the hotel asked was 3 rooms , but at the end after the full payment and just before our travel dates ,internary was shared with just 2 rooms , and when asked for change in rooms , the agent denies stating that 2 rooms were promised..
Also the iteneray shared to us showed 3 rooms , but the hotel received the old iterinary from agent for 2 rooms , and they denied for any further changes..so we we're finally put up in 2 rooms ..very disappointing as we had paid in full for 3 rooms
3 . After the Singapore to Malaysia bus tour for 6 hours , we were dropped at Imbi station Malaysia, but we waited for 2 hours in the bus stop with our luggages for our pickup at Imbi station to check in to Ibis Hotel in Malaysia..we were famished after the bus tour and this wait made it worse and our family were totally exhausted ..
Amrita Ps booked a trip to Singapore for 6 days in a group of 5 adults on TravelTriangle website from DorganizersCom and submitted a review on May 06, 2019