t our trip. In one occurrence a tour operator threatened to pay more money. If we did not pay he said he would not provide a taxi for sightseeing in Darjeeling. I paid 2000 extra to get the service as we do not want to sit in the roomBelow are the troubles he created for us. 1) Tour operator completely changed our itinerary without informing us. I have all hotel bills which we stay and it is not as per our required itinerary.2) He is not reachable and did not respond to phone calls on Sunday night (24-Mar) and Monday (25 Mar). As he is not reachable and we do not have any other option, we are forced to visit Gangtok local sightseeing in the rain only.3) As he changed the itinerary we missed the trip to Changu lake and baba mandir. If the plan is as per our wish permits are approved and we could have visited these places. 4) He threatened to pay more money (Rs 4000). He threatened us saying if we did not he wouldn't provide cab service for Mirik and Darjeeling sightseeing. We paid 2000 to get the service.5) He changed the hotel from "Rufina Lachung Deezong" to "Royal Lachung". Operator informed us about this hotel change just before reaching the lachung. It is the worst hotel. It does not have any facilities. No one is available to provide breakfast or any other service. No electricity, TV and Wifi.6) Operator did not make hotel reservations prior. He forced us to shift to another hotel in Darjeeling after 2 nights. New hotel is very far and we need to climb 80 steps to reach the hotel. 7) He is very rude and not reachable most of the time. Whoever answers the call from his company they say we do not have any information or control in any of the hotel reservations or cab booking.8) Operator is from Siliguri but he mentions in travel triangle from Gangtok.People go on holiday to have peace of mind and enjoy the trip. We went on the trip believing in the Travel Triangle and tour operators. We had a terrible experience and do not have words to express our pain and agony. We suggest never book any trip from tour operator if you want to have peaceful and happy tour.

oordination at all, which creates lot of confusion, even travel agent asking money, can service member also asking money. If travel agent team coordinates properly, many of things would be solved

ings from 10:00 am to 4:00 pm for civilians.2. Not sending the car as per pre agreed in last day.3. Daily changing the cab inspite of advance booking.4. Cab interchange in mid way of the route.Nathula Pass Visit, Tsongmo Lake, Baba Mandir, Ravangla Buddha Park, Zero Point Lachung

@ Darjeeling. All the drivers were down to earth especially Narbu @ Gangtok. Thank you so much to Roshni & team for all the arrangements.

. Thankfully, it got sorted in the end.

he help of this tour company. ThankyouStay, drivers, and weather..