Job Roles & Responsibilities

• Key Responsibilities: 1. Maintaining relationship with traveler's by calling and understanding their trip related details. 2. Maintaining relationship with travel agents, ensuring that customer needs are met by the agent, ensure agent growth on TT platform 3. Ensuring goals and targets for the assigned destination and agents are achieved 4. Ensuring quality of customer experience for travellers by resolving conflicts & handling trip related responsibilities. 5. Answer customer calls courteously to provide information about Travel Triangle products and services, arrange consultations and obtain feedback about service. 6. Interact with customers by phone, e-mail or online chat medium concerning various queries.

Required Skills

• 1. Excellent communication (Written & Oral) skills in English. 2. Basic computer knowledge with MS-office and effective browsing skills. 3. High attention to details and ability multitask. 4. Self-Motivated, willing to learn and adapt to new processes. 5. Sales Experience/ Internship Experience.