Firstly, the driver was an excellent guide... very friendly and courteous. He ensured that our Munnar trip becomes memorable for us.
But, we had a bit disappointing experience with the hotel "Dream Catcher" Plantation Resort in Munnar. On Day 1 we had booked Superior room with balcony (agent photos showed hill view), but we got coconut tree view from the given room :( On complaining and talking to agent... we were shifted to the room showed in photo later.
2nd day we shifted to Tree house. The geyser was not working, though weather was cool outside... No effort was made to fix it too... they just said we know it :(
Bathroom fitting in the tree house was loose... water starts gushing out from other places than water tap or shower... bathroom wall has cracks from which worms were coming in and out...
Bulbs were fuse on way to tree house through the dark tea plantation at night. We complained to fix them immediately... was frightening dark ... my wife was scared that we may put foot on a snake or something in the dark...
Wi-fi was not working at hotel during our stay... so couldn't send back our daily dose of pics to family back at home for 3 days.
Restaurant timing shows breakfast till 10 am... but they don't refill unless u insist saying kitchen closes 30 minutes or so prior to restaurant close time... the restaurant manager also ensures that u feel rushed (contrary to what you would want on your honeymoon - a relaxed environment)... Half of the items in the Restaurant menu are not available... like 6-7 items are listed in dessert... all they have is Gulab Jamun, not even ice cream is available :(
Khalid Kamal Rumi booked a trip to Kerala for 4 days in a group of 2 adults on TravelTriangle website from Aans Holidays and submitted a review on Apr 21, 2017