Hi Team,
As you this wasn't my 1st trip with you guys. Though booking was hassle free was surprised to after service, moreover your App was so pathetic which I had complained also, inspite of install & uninstall multiple times , I had login and due payment issues. No transparency on cost due to which I eventually paid on higher payment instead of what it was promised to be, refund for the same pending.
Had mixed opinion on overall journey
1) Driver
Nice and very friendly guy and always promot on his duty, full 5star for him.
2) Hotel - Lake View munnar
* Property was good with view point and staffs etc. But drawbacks were , It's 3 Star hotel rather 4 star. I had face Hot water issue for all days, Team used to attend complaint but didn't get resolved . Food for one night was so bad and it lacks with other amenities to be called a 4Star.
3) Boat house
It was fantastic, nice crew team, Good food & Hospitality. It didn't had hot water facilities As I was carrying my infant , but overall it was a happy stay.
4) Support from Travel agent / Travel triangle representative
Totally below par to my expectations, As eveytime I need to do too many follow ups, Still I didn't get my refund amount on excess money paid.
House boat stay and Villa Property of hotel.
Bala Subramanian booked a trip to Kerala, Munnar for 4 days in a group of 2 adults on TravelTriangle website from Book It Forget It and submitted a review on Nov 14, 2024