We have shared my flight details to concerned person (Mr. Vikas) who was dealing for planning and hotel selection. After my confirmation to hotels. (2 nos. , they shared the quote and confirmed that hotels are tentatively booked. But next day, despite their confirmation, they have changed the hotel in coorg. This is first unexpected change.
Next they were informed that final quote is 57500 including everything as flight is booked my myself. Then during first payment they asked to give Rs. 600 extra for first time travel triangle fee. Later i informed them that i had used travel triangle before so Rs. 600 should be waive off, In last Mr. Vikas and Ms. himanshi confirmed that it will be done as per given quote.
But after first installment of Rs. 10600 , they asked Rs. 29300 for second payment , I did the same. During my last day of trip, Driver asked me to pay 18500 as balance. then i told him that 17600 is balance. He told me that they have informed to get 18500 for cab. Then i spoke to Mr. Vikas, he told me that you pay we will return the balance once u will get back.
But no calls , msg from their side and no reply of my msg.
this feedback is not for amount. It is just to give real experience that customer used to face. Travel triangle is big platform. they should hire professional people as partner. This is truely unprofessional.
Puneet 644 booked a trip to Coorg, Ooty for 6 days in a group of 2 adults on TravelTriangle website from Book It Forget It and submitted a review on Apr 02, 2024