A friend of mine had suggested me to plan my trip with you and the agent and i did it blindly without any questions. However the service provided to me was just average.
To begin with the cab provided to me was not good and it broke on the 2nd day of the trip, and we were forced to stay in the resort, complete day. Cab was organised the next day which was good and lasted for the complete trip.
Then the agent had said that all the resorts and hotels that he is providing me are 4 stars and the house boat is premium one and for them he charged me a good amount. Of the 4 quotes provided to me i did chose the costliest one assuming that it would be the best.
Now i would like to ask which 4 star hotels do not have air conditioned rooms, i was told by the agent that they do not provide ac rooms in winter in Kerala, even though the temperature there was more than 33 degrees. Same goes with the houseboat, ac timing was 8 PM and the room in the house boat was not premium at all, it was below standards.
Also in the Itinerary it was mentioned that the meal plan included dinner in some resorts but on reaching there the agent said that only breakfast was included. Now this again was ridiculous, considering the cost of the trip. There were a lot better options available which included the complete meal package.
I followed the recommendation of my friend and booked this trip but for sure will not suggest to my friends.
check the details thoroughly before making the complete payment.
Manish booked a trip to Kerala for 5 days in a group of 2 adults on TravelTriangle website from Book It Forget It and submitted a review on Dec 19, 2016