- Driver was not giving daily quota of water bottles regularly. One day even after reminding also, he did not give any water bottle.
- Driver was supposed to take the guests to Gangaram temple in Colombo but they were not taken there, even after reminding.
- river was mostly interested in taking the guests to those places where entry fee was exorbitantly high and was not worth visiting.
- Driver did not give the SIM card on the first day after arrival. Upon reminding, he gave a SIM card which did not have any charge. People in India were not able to contact the guests as SIM card was not recharged and activated. Finally, I had to recharge the SIM card from India online and then only calls can be made.
- Though breakfast was complimentary, guests were served different breakfast at Hotel Heaven Seven in Nuwara Eliya on 9th October. Hotel gave only idli and vada to the guests which is very unfortunate.
So, overall, I would give 2.5 out of 5 in the rating.
Mahitosh Acharya booked a trip to Sri Lanka for 7 days in a group of 2 adults on TravelTriangle website from Amara Lanka Tours and submitted a review on Oct 14, 2019