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Raviteja Govindaraju
Chennai, 7 years ago
I had chosen 5 Days 4 Nights Trip to Singapore with family through Satnaam Travels. Experience with them before the journey was very good. They gave prompt responses and answered my queries. The ...
VISA process was also smooth.
We didn't face any problems with airport transfer cabs. Their plan had a sharing vehicle for rest of the days while I requested for a private one for my family. They agreed to it at an extra cost which I paid. However, the way cabs were handled during our journey was bad. Some issues we faced:
1. Most of the drivers they arranged don't communicate well or don't communicate at all. (This is not the usual case with drivers there as we had a contrasting experience when we booked Uber on our free day)
2. They didn't honour our private cab request on Day 1. When I asked, they admitted their mistake and started arranging from day 2.
3. The reason I requested for private cab was that we didn't want to wait for others to board the vehicle. We are a very punctual family and hate waiting time. However, the way they treated private cab request was different. The shared car driver would come first and then he would arrange the private vehicle for us, thus increasing the wait time even more!
4. Because of #1, #2 & #3, we faced lot of frustration and had to wait for even upto 1 hour in some cases.
It was very difficult to communicate with Satnaam Travels representative during our trip as Whatsapp was the only mode and you don't get internet anywhere anytime.
Other than the cabs part, rest of the arrangements were pretty good by Satnaam travels and I am satisfied. Hotel V Lavender was excellent when it comes to facilities, location, ambience etc. It was very very crowded but that didn't seem to be that big of a problem at all. The City tour guide was excellent.
Despite the transport issues, we had a wonderful time in Singapore.
Few tips you can follow if you are planning:
1. Book a Hotel+Flight+AirportTransfers Package only (without a trip itinerary). You can plan the itinerary yourself and book individual cabs whenever needed. Uber works very well too. It would be cheaper, faster and more enjoyable.
2. Buy an umbrella when you land there. It can rain anytime in Singapore.
3. If you are vegetarian, try Srivakula restaurant in Little India. Their food is delicious.
4. Our Hotel provided us a phone (via Handy) for free. We can make phone calls, use internet - everything unlimited for free! If your hotel doesn't provide this, better take a sim card. Will be helpful in emergencies.
5. Be careful to check what rides are included in Sentosa Island. (One of the rides that was included was not suitable for my mom.)
6. Don't buy too much during the city tour. You can get awesome stuff at very low cost in and around Mustafa Center in Little India.
7. Carry sufficient Singapore currency.
A
Alzeeniafq
New delhi, 2 days ago
Kushark holidays organised our trip and the trip went smooth.
Ishika has done a great job in following up for every little thing.
Only con was that the trip was expensive, could have been more bu...
dgeted.
Kushark Holidays Private LimitedTravel Agent
Greetings from Kushark Holidays Pvt. Ltd. Thank you for ranking us and would also like to thank you for your kind words. Wish you keep exploring the world with us.
Warm Regards, Kushark Holidays ✈️
SA
Shafi Ahmed
Kochi, 2 days ago
Tour was good and satisfied with the service from mr.sagar.
Kushark Holidays Private LimitedTravel Agent
Greetings from Kushark Holidays Pvt. Ltd. Thank you for ranking us and would also like to thank you for your kind words. Wish you keep exploring the world with us.
Warm Regards, Kushark Holidays ✈️
DM
Dinesh M
Chennai, 2 days ago
Very professionally organised from the Accommodation to Itinerary. Had a memorable trip!!
Kushark Holidays Private LimitedTravel Agent
Greetings from Kushark Holidays Pvt. Ltd. Thank you for ranking us and would also like to thank you for your kind words. Wish you keep exploring the world with us.
Warm Regards, Kushark Holidays ✈️
AD
Angad Deep Singh
New delhi, 2 days ago
Tour was good but we faced problems at some places. There was a timing issue as we were picked/dropped with a gap of 2-2 hours from the actual time. At MBS my child was enrolled as infant which w...
as incorrect and I had to purchase ticket on the spot. I was charged 5000 extra for last day cab after finalyzing the package amount. Cruise experience was good.
KV
Kunal Vinayak
Mumbai, 5 days ago
Excellent team work. Thank you for arranging such a wonderful Trip.
The Cruise was such an amazing iternary in the package we just loved it
A
Akankshafargade
Hyderabad, 6 days ago
I had an overall satisfying experience with travel triangle. Managed to give the best package. But would like them to improve on few things like coordinating with the customer on timely basis. Re...
st everything was good.
D
Dvijayganth
Bengaluru, 8 days ago
Hi we had a very bad experience in below from House of travel for the trip to Singapore and Malaysia
1)Coach from Singapore to Malaysia Starmart is the worst one and very local vehicle they had ...
given
2) Sentosa they have not planned well its less than half a day planned which is not enough
3) They changed the itinerary on the last day of travel to accomodate other plan as per other travellers which we never agreed for but we dont have any option left out to accept becauase complete payment is done
4) Good thing is Nam ho land agent had done his part pretty good except above
Thanks
Vijayganth d
SL
Subba Lakshmi Pallasani Narayanan
Bangalore, 10 days ago
Singapore trip went well overall, except that the hotel is located far from little India, being vegetarian,found difficult to get proper food.
All cab drivers were on time and everything went as ...
per schedule.
Malaysia trip is pathetic as there is miscommunication about sg arrival card. And got struck for half a day in immigration, our bus left without us. It took 11pm at night to reach out hotel which is 6-8 hrs delay.
The star Mart travel bus which we took broke down. And travelled at 20 kmph speed for 2 hrs.
Need improvement in service
RB
Rohit Bendre
Pune, 11 days ago
We returned home safely yesterday. We had a good Singapore trip. Thanks a lot for all the arrangements.
SS
Sameena Shaik
Hyderabad, 12 days ago
Overall it is good but rerouting request is not considered
All the places across are good
G
Gshwetha
Bangalore, 13 days ago
Shivangi and Simran were very understanding. They understood our requirements and planned the trip. The only glitch was in cab pickup at end of the day, they should give us enough time after the...
last show is over
RR
Renuka Rathore
Bhopal, 14 days ago
Would like to thank you travel triangle specially to our Agent -Name Babu highly recommend him for plan , Very hard working , available all the time,He had complete knowledge of how and what to ...
do.
Well planned
VP
Varun Pandurangaiah
Bengaluru, 16 days ago
Sharing Travels at its best in good travel deals, they organised well and created a group before the departure date, need to get the next day plan and confirmation use to taken over group, they ...
are great organisers for international trips.
AS
Arunkingsonraja S
Coimbatore, 17 days ago
Liked the overall service .. thank you travel triangle
SH
Sri Harini Kaky
Hyderabad, 17 days ago
in oral conversation with the agent, they informed us that they will provide guide to the city tour. but they dint send any guide to the city tour. the cab driver who was attended us for the city...
our is too bad, he just roamed in the city with a 60 km speed and completed the tour in just 60 min of drive, how can a person visualize the new area in the vehicle which is travelling in 60 km speed ?
SM
Sagar Mittal
Chandigarh, 17 days ago
Cab drivers need to be polite and customer friendly and hotels rooms are small as compared to 4star property without much facilities
Cruise
SA
Sarita Agarwal
Mumbai, 18 days ago
Well Co ordinated , timely pick up drop , one suggestion city tour can be much better planned , should include local Indian temples which are the base for vibrant Singapore
Loved the cruise and...
zoo
A
Anonymous
22 days ago
We had an amazing trip to Singapore and all the thanks to Luxury Vacations and Holidays for that. Our trip was planned and executed just perfectly. Special thanks to Karan who remotely assisted u...
s in best way possible, was always available at any hour of the day and made sure of everything to fall in place throughout the trip. He even got our hotel room upgraded and our tour to Eiffel Tower from level two to top level in existing package. Their VISA team also provided full support in visa filling and the entire process. I would highly recommend anyone to book their trip from Luxury Vacations and Holidays. Great work guys. Thanks once again :)
A
Anonymous
22 days ago
I had an incredible experience with Luxury vacations on my first international trip to Singapore. From start to finish, they made the entire process smooth and memorable. The customer service by ...
Karan and team was exceptional, and they helped me with everything from visa processing to selecting the best attractions to visit. Their attention to detail ensured that I had a hassle-free trip, and I can't thank them enough for making my dream of visiting Singapore a reality. I highly recommend Luxury vacations to anyone looking for a fantastic travel experience.
A
Anonymous
22 days ago
I greatly appreciate the services and efforts showcased by the team, all of my trips have been so excellently managed. Eternally grateful for miss Aishwarya especially for being such a professio...
nal yet a sweetheart throughout the journey.
Looking forward for more such beautiful experiences
A
Anonymous
22 days ago
Absolutely incredible experience with Luxury Vacations and Holidays! From the moment I booked my Singapore package with them, every detail was meticulously planned and seamlessly executed. The ac...
commodations were stunning, the excursions were top-notch, and the overall attention to detail was nothing short of exceptional. Their personalised approach and genuine care for their clients truly made my Singapore trip unforgettable. I can't wait to book my next adventure with them! Highly recommend their services to anyone looking for a luxurious and hassle-free travel experience.
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Anonymous
22 days ago
We are a group of 8 people from Punjab visited to Singapore for our company incentive trip.
Had a amazing travel experience for our trip, The detailing and delivery was excellent.
Thanks to a g...
reat Luxury Vacations Team !!
Look forward to travel again with these guys !!
SN
Sidhant Naik
Mumbai, 24 days ago
Overall great experience!
HK
Harsh Kapoor
24 days ago
Thanks a lot Mamta and all the team members for your concerns and & making our stay memorable in Singapore.
Discipline and punctuality was great.
Timely information about every move was really...
good. Best of Luck to all of you.
Thanks alot once again.