e cars provided were neat and clean • All hotels provided were good.. except for Pangong which was really bad • Requests for Oxygen cylinder etc. were promptly met • Stanzine was there in Leh for any help that was required • Last min change/cancellation to Tso Moriri – were duly acknowledged and all required hotel extension and day tours were arranged to accommodate as to what we do in Leh. Highlight being the homestay lunch. Cons: • Drivers(both of them) did not have knowledge of the place or opening/closing timing for the places visited : Two of the places we visited were closed for lunch and 1 was not even open for the season. Having this knowledge upfront will help the tourists plan for things. At magnetic hill while other drivers showed the magnetic effect in action.. our driver did not. While on the way back from Pangong – it was a long drive and the driver insisted that we see the Thiksey Monastery, Shay Palace and Hemis Monastery on the way back.. It was JUST impossible to do so with the distance travelled. We could only do Hemis and gave up after that. One must consider that this is not a doable itinerary with a 5 year old kid. • Pangong Lake : Lake View Camp: Hot water was not available in the morning.. And while it was really COLD.. only 1 hot water bag was provided per camp.. other camps provide 1 for each person. There were a number of issues with this camp and I would strongly recommend that they not be used by Kailash Expeditions. • Second Driver from Leh to Srinagar: Was a third party driver and so was not associated with Kailash Expeditions. He wanted to take us to Srinagar basis what was suitable for him.. At times I had to negotiate with him where to stop for photography – as if I stop here he mentioned he will not stop at the other location .. and so on and so forth. I would NOT want to use him again. Also another issue – he wanted to start from Kargil to Srinagar at 3AM in the morning – stating that the Zojila pass will not be open after 8AM and so we need to start early. Thankfully the hotel owner was right there and he mentioned that this is not the case and ensured that we start only at 530AM.. The driver was in a rush to reach Zojila and in all this gave us just 10 mins to visit the Kargil memorial – My wife and Kid skipped it as it was too rushed and I literally ran in and ran out. In Srinagar, when we reached the pier for the boathouse – he refused to turnaround the car for luggage and as the boathouse folks refused to cross the road and get the luggage,.. he expected me to carry the luggage onto the other side. This was a HUGE let down on the trip as such.. • While in Kargil I wanted to visit the mountain summit (from where you can see the Pakistani border) – but since this was a 3rd party booking – Kailash expeditions said that I should deal with him directly. I didn’t like that bit as well – especially since I had cancelled a 560KM road trip and stay as well with Tso Moriri – these small thing should have been accommodated. • In Srinagar accommodation was booked at Tehran Boat house and before reaching Srinagar Pier – we had made at least 5 calls to them.. Once there .. they changed the boathouse to “Tunda Palace” boathouse – Last min change – I didn’t appreciate it at all.. a heads-up MUST have been given. And while everything was OK with the boathouse I think a heads-up should have made things easier to handle. Lastly, The entire trip was a hectic one as per the distances and the planning. I definitely think that Stanzine and Kailash Expedition should have suggested that I have a slower paced trip especially since I was travelling with a 5 year old. Ultimately we had to cancel the Tso Moriri lake visit because it was so hectic. Overall Experience : Good – Will use them again if I get a chance. Even with the hick-ups we enjoyed the trip and had a good one. A place so WORTH visiting..

nt were very helpful to accommodate us in good hotels as we started our journey in eary April where it was very cool. Driver's receiving also simply superb nd very supportive through out our journey. Special thanks to all who are directly or indirectly involved to make our journey a very memorable

h.

great accommodation options that suited our preferences and budget. The driver (Gyatso) assigned to us for the entire trip was not only knowledgeable about the area but also incredibly friendly and accommodating, making our journey even more enjoyable. Despite facing unexpected challenges like extreme cold in Pangong, our travel agent Shefali Jain proved to be incredibly helpful and responsive. When we needed to make last-minute changes to our itinerary for a more comfortable stay, they quickly arranged everything, ensuring that our trip remained smooth and hassle-free. What truly stood out for me was the personalized attention and flexibility offered by the travel agent. They took the time to understand our needs and preferences, customizing the package accordingly to ensure that we had the best possible experience. Overall, my experience with Shefali and Tripita was nothing short of fantastic. Their ability to adapt to changing circumstances made our trip to Ladakh truly memorable. I wholeheartedly recommend them to anyone planning their next adventure.

ct Ms.Shefali called us to take feedback about hotels and travel to ensure our comfort. The hotels were, hygienic. The staff were polite and cooperative. we got an excellent, experienced driver who knew about the locations to be covered and looked after us like a family member. He was flexible, cooperative, polite and pleasant. I must thank Shefali for the concern she showed when our return flight was cancelled due to bad weather. Though it was beyond the scope her duty she arranged stay back for a day and ensure our safe and comfortable return to Bangalore

re trips with Travel Triangle.

ur hand for air and hotel stay. Also hotel refund was not negotiated by agent and hotel in Srinagar Privoior to departure and communicated to us by agent. This resulted in no refund and pay extra cost from our Pocket.

ch agent has been communicated to me was not given to me in nubra i have choosen the hotel but it was not a hotel it is felt like home stay only the dinner was extremely bad not good service by the team when i have asked them to shift me next day to leh to same hotel they charged me extra Rs500 + taxes and also not given any invoices and then in last 3 days at leh hotel the restaurant deny to give us lemon as they have told me they have lemon but they are costly and they told me the rate of lemon is Rs 180 kg but actual price was i had purchase in leh only same day after they deny to give me was Rs 70 kg only they do not have fruits in their in market it is available but everything i asked firstly they denied us in last few days overall it is quite good experience in terms of travelling initial days of leh hotel not in nubra.......

Cab and driver were mostly great when they travelled with us and taken us all to such good places.

are of guests, food options were limited and okayish. The Pal and Organic Boutique were good, only the reception at the Pal is very novice. Trip Trail personnel Mr Aman was very helpful throughout the trip addressing to any hiccups encountered during the trip. Shoutout to Mr Rigen Gurmet who is an exceptional driver and very kind. Thank you Trip Trail for making this trip a memorable one. Khardungla Pass and view points, camel ride in Hunder, Ride from Nubra to Pangong, freezing glacier water, thrilling roads of Changla Pass covered in snow

do exist if using credit card. On reaching out to Lazy Yatra coordinator, they have put the entire blame on Travel Triangle on such deductions and only travel triangle can return the extra Considering this and below points, it would be good to have some equivalent money reimbursed on the same. I understand that mistakes happen but i am willing to let it go if you suitably reimburse and recommend your services to my friends who are now asking me for travel reference to Leh. Other points were: 1. Out of 4 hotels that I stayed during the trip, the Misty hills cabins and Shanti nest hotel were the only ones that had professional decorum to provide bottled waters and rooms were quite ready to occupy. 2. I was very specific to coordinator Mr.Akhil to provide hotel rooms near or within Leh market for my last day but it didn't execute well. 3. Some of the places listed in my itinerary have been under renovation for months but still such places were included and I eventually didn't visit that place. 4. Guru residency even charged for 2 water bottles that were provided on my first day stay at hotel which should have been complimentary. No welcome drink was provided. Regards, RM 9677212048

quality hotels even in such remote locations, great transport facility and a well planned itinerary that covered most of the places in an organised places. He even organised a special cab for us to watch the lovely sound and light show at the Hall of Fame in Leh. Moreover, all this was done at a reasonable, competitive cost!! Would definitely recommend Travo guider and Travel Triangle for sure for all future trips!! Thanks a lot!

eh and complimentary candle light dinner

b number ending with 9072. He was very helpful in explaining about places and he even assisted us in taking our pics. I give 5 star for Nubroo (cab number ending 9072). He was with us from leh to nubra valley then to pangong tso and then back to leh. The second cab driver Aga (cab number ending with 9070) was not good. He was an escapist. He kept asking if we can avoid visiting the places in itinerary and kept showing disinterested in driving and even lied to us openly saying this place is not good let us skip it. Such drivers give bad experience to tourists. He was there with us from leh to srinagar. The Srinagar driver Shakeel (cab number ending with 6470) was average. First day he tried his best to be professional. Next day onwards he showed minor disinterest and he even argued with Indian Army official in one incident. I feel such things is common among drivers in that region. He was with us for Kashmir local sight seeing. Hotels booked by TripTrail was very good. We loved the choice of hotels provided by them. 1. Sangaylay palace at leh - excellent rooms and food. 2. Organic boutique hunder - excellent view and organic food. 3. Royal foster pangong - here the owner of cottage was very helpful. 4. Chutuk heights Kargil - excellent view of Suru river. 5. Dawn house boat dal lake srinagar - excellent houseboat experience 6. Hotel blossom Srinagar - Good and safe environment. The travel agent was very helpful and always available on call. Overall I am happy that I chose triptrail.

very good. Thank-you