ve informed me regarding hotels.I would have paid you more money.Pelljng hotel person Mr Nayak was not atall having mannars of talking. As my way it's our mistake. We have enjoyed nature.drivers were v nice persons.Cars were good. We went to Governar ,He is v close relation with me.rest Sikkim is v wounderful ,more time M planing but not believe on Agents.if they get money they treat us like trespasser.

to call and take feedback. Our driver was a gem of a person. He not only took us to right places but also helped us in identifying right time, place and food to satisfy our hunger. Always on time without reminder.Hotels location rooms and staff was also very good. And finally the people of Sikkim, great host, ambassador of peace, happiness and hospitality. Their every expression, action and reaction was Happiness Personified.

al . Need to mention the amazing driving skills of Mr.Umesh who was with us for our Darjeeling trip. But due to rain could not cover few places .Only drawback was hotel room in Darjeeling it was very small but the hotel service and food was good. We experienced snowfall and heavy rain in Nathula pass was bit scared but the drive was amazing totally memorable experience.

nshot of the call logs. Baba mandir tour.

rnary but still it was not covered after taking extra money. Agent never received calls and responded to messages after getting full money. Highly disappointed with dream destination services.

ke and ( ropeway) and Sunrise and Tiger hill was just mesmerizing...

the hotel stay in lachung ( divine elite zong hotel ) was very average without even basic amenities like electricity . On the day of pelling visit we requested the cab to be sent early as we wanted to cover char dham as well , still they sent the cab two hours late and also a smaller vehicle when i had specifically requested to be given bigger vehicle on all days . because of which we missed sight seeing in pelling . Despite their shortcoming the local agent ( Rapti ) demanded extra payment at the end of the day and threatened us that she will not send the cab for our airport drop the next day . it was very difficult for us as pelling is not a place to get alternate cab easily . And i had to contact their manager at the head office to sort out the issue , i am thankful to mr surath mukherjee for the same . the cab given to lachung was very dirty also .destination was wonderful , trip was good however this incident with the local agent left a bitter taste in our experience .

ptwith our GST number which was promised to be delivered on 1st April. All locations where good and enjoyed all the trips.

t our trip. In one occurrence a tour operator threatened to pay more money. If we did not pay he said he would not provide a taxi for sightseeing in Darjeeling. I paid 2000 extra to get the service as we do not want to sit in the room Below are the troubles he created for us. 1) Tour operator completely changed our itinerary without informing us. I have all hotel bills which we stay and it is not as per our required itinerary. 2) He is not reachable and did not respond to phone calls on Sunday night (24-Mar) and Monday (25 Mar). As he is not reachable and we do not have any other option, we are forced to visit Gangtok local sightseeing in the rain only. 3) As he changed the itinerary we missed the trip to Changu lake and baba mandir. If the plan is as per our wish permits are approved and we could have visited these places. 4) He threatened to pay more money (Rs 4000). He threatened us saying if we did not he wouldn't provide cab service for Mirik and Darjeeling sightseeing. We paid 2000 to get the service. 5) He changed the hotel from "Rufina Lachung Deezong" to "Royal Lachung". Operator informed us about this hotel change just before reaching the lachung. It is the worst hotel. It does not have any facilities. No one is available to provide breakfast or any other service. No electricity, TV and Wifi. 6) Operator did not make hotel reservations prior. He forced us to shift to another hotel in Darjeeling after 2 nights. New hotel is very far and we need to climb 80 steps to reach the hotel. 7) He is very rude and not reachable most of the time. Whoever answers the call from his company they say we do not have any information or control in any of the hotel reservations or cab booking. 8) Operator is from Siliguri but he mentions in travel triangle from Gangtok. People go on holiday to have peace of mind and enjoy the trip. We went on the trip believing in the Travel Triangle and tour operators. We had a terrible experience and do not have words to express our pain and agony. We suggest never book any trip from tour operator if you want to have peaceful and happy tour.

, they refused to provide hotels and room category discussed. The reason shared was rates have increased. They should have checked before finalising the quote with the Guest 2. On site experience with the travel agent was not at all good - They were not transparent at all and provided wrong information in the voucher 3. In the voucher locations were marked based on different weather - For ex. Valley of Flowers is not really valley of flowers but a valley of snow at this time of the year (should have guided the guest to pick up some other location) 4. Usually, it is travel agent's responsibility to pick guest and make proper arrangements to make them reach to the destination. Due to land slide (which we had no clue) they asked for additional money (no where in the voucher it was stated) 5. Locations to visit usually are pre-paid and tickets are managed by the travel agent - that is what I have always used with Travel Triangle but this was totally opposite. Every location I was supposed to buy tickets 6. We cancelled the Lachung trip midway - Driver continuously harassed us that he will drop us in midway as Trip 2 Hill is not paying them entire amount due to mid way cancellation. They have not returned anything to us. 7. Due to mid trip cancellation I requested them to book a hotel for one additional night in Gangtok, they provided me a hotel which is very far off and had never served guests before (we were their first client to serve dinner, they had no proper arrangement for Breakfast even). Overall very bad experience working with Trip 2 Hill

coordination at all, which creates lot of confusion, even travel agent asking money, can service member also asking money. If travel agent team coordinates properly, many of things would be solved

imings from 10:00 am to 4:00 pm for civilians. 2. Not sending the car as per pre agreed in last day. 3. Daily changing the cab inspite of advance booking. 4. Cab interchange in mid way of the route. Nathula Pass Visit, Tsongmo Lake, Baba Mandir, Ravangla Buddha Park, Zero Point Lachung

ormed mr. Yogesh same time during check in at the hotel

@ Darjeeling. All the drivers were down to earth especially Narbu @ Gangtok. Thank you so much to Roshni & team for all the arrangements.