ars of age) Booking my vacation with Travel Triangle: I had finalized a plan for my Kerala Trip as Delhi --> Cochin --> Munnar --> Allepy --> Trivandrum --> Delhi I was sent a link to make payments towards air tickets, I paid for the tickets and relaxed. Tickets were sent to me and I realized that tickets sent to me were Delhi --> Cochin --> Delhi. Which mean after my last leg at Trivandrum is complete I undertake a 6-7 hour journey from Trivandrum to Cochin to catch a flight when there is an Airport in Trivandrum. I had to get the flights cancelled and got my tickets re-issued. Travel Triangle just agreed to bear 50% of cancellation charges. I had to bear 50% charges for trusting my booking agent that he would have done things right. Now begins my story of ordeal with my Travel Agent. Day 1 - Was at Crowne Plaza Cochin, you cannot go wrong with Five Stars. Day closed well. Day 2 - We started from Cohin to Munnar at around 11 in the morning. We were told it would take approx 4 hours to reacch Munnar, however actually we checked in at our Munnar Resort after 5 PM. That's whopping 6 Hours Drive. Ok agreed this wasnt mentioned in the itinerary and we believed Drivers words that he would take us to Munnar in 4 hours'. So our bad. Day 3 - We started from Munnar at 9:45-10 AM to Alleppey. Itinerary specifically stated "Proceed to Alleppey or Kumarakom for a House Boat Journey after Breakfast. The Journey takes Around 3 Hours to cover 150 Kms. " However, it took us again 6 hours to reach Alleppey. Mind you, we havent reached our house boat yet. On our way we were told that if you reach the houseboat after 5, you will not be taken for the round through backwaters. Then "BANG"our driver rammed the car into another vehicle. There is no place to upload the pic else I would have shared the pic for you to understand the extent of damage. We were lucky that none of us were hurt. Again I would like to repeat that we were 4 adults and two infants. Then in the panic, the car key got locked inside the car and we were stranded in the middle of the road with nowhere to go. After about an hour an alternate vehicle was arranged to proceed to our house boat, which was even miserable. While we waited for the guy t arrive with duplicate keys we sent the ladies and kids to the houseboat. However there was nothing to eat/drink for the kids, not even milk. The guy at the boat offered some cold rice for the kids to which when my wife reacted he was kind enough to warm them up with salt. So our kids had salt and rice that evening. The A/cs of the "LUXURIOUS" house boat kept tripping. Later in the night I was told that the generator is not working properly that's why it is unable to support A/cs. After a lot of argument at about 11 in the night our house boat was moved to some other place where it was connected to some electricity supply and finally A/cs worked. The houseboat had lizards/spiders/cockroaches and other insects. There were no Towels in the bathroom which were provided after arguments. All in all it was simply terrible. Name of house boat provider was Dream Maker Hospitality Pvt. Ltd. Next morning when we confronted the manager of the Boat, he said since you came late all this happened. I understand that if I came late, I was denied a round of backwaters as per policy but does my late coming means bad service/non functioning of A/c/ No milk for kids/insects in my room etc. etc. Dejected we left the Houseboat to Kovalam, where we had our bookings with Taj and thereafter we completed last leg of our trip peacefully. So all is well that ends well. So that is how my experience been. So particularly selection of house boat was terrible and I would recommend that in case your itinerary includes stay at Dream Makers house boat kindly get it changed. Best memory of my Trip would be my stay in Taj Kovalam(of course Spice Green Holidays or Travel Triangle does not deserve any credit for that). It was just Taj Hospitality that did wonders.

to detail, prompt responses, and dedication truly made the entire experience seamless and enjoyable. From the moment I reached out to inquire about options to the final booking, you consistently went above and beyond to ensure that every aspect of my trip was tailored to my preferences. Your recommendations for accommodations, activities, and dining were spot on, and I truly appreciated the personalized touch. Moreover, when I encountered a minor hiccup during my travels, your swift action and effective communication helped resolve the issue promptly, allowing me to continue enjoying my trip without any disruptions. Your professionalism and expertise are truly commendable, and I will not hesitate to recommend your services to friends and family . I highly recommend travel agent Mr.Naveen kaushik from namaskaram travels .He is really best in advising and to plan a good itinerary and very supportive till booking and till end of your trip. Thank you once again for your outstanding service. And thanks travel triangle, amazing platform for vacation planning. Warm regards, Mandar.

kulam to Allepey to Munnar to Ernakulam. House boat stay with food is good but weather is too hot so better to travel Allepey house boat stay bw November mid to January. ertiga cab alone ac was not working properly so we couldn't get Ac air in 2nd and 3rd row. Overall trip is awesome. Budget friendly. House boat stay

arrived the railway station early morning 2.30 but your cab arrived at 8 am. We were new that place. So that time some collapsed happen for us. Otherwise the driver and the trip all was nice. You booked the hotel room for us i munnar that also a little bit disappointed. That hotel has no proper chef. We ordered a food at 8.pm but food came at 10.pm and food was also not that much better.

rlier based on the head count it would really helpful.

pected our wishes of where to go and when to start, where to stop. Allepey houseboat was a unique experience for water cruise and overnight staying in the boat, but somewhat subpar in terms of absence of glitz, paucity of dining options, saltwater supply in bathrooms etc. Do not wish that this feedback be passed to houseboat operators, it is what it is and traveller should understand what they are getting into, that is look beyond how it is marketed. Need to appreciate that after buying the package, not an extra penny was asked anywhere. Do not sleep during the drives from Kochi to Munnar, to Thekkady, to Allepey- or you will miss beautiful forest and mountain scenery!

ion, every detail was meticulously arranged, allowing us to immerse fully in our adventure. Discovering hidden gems and cultural treasures, with support from their dedicated team, made the journey unforgettable. TravelTriangle ensured our trip was not just a vacation but a transformative exploration, leaving us with cherished memories and a desire for more.

and worst food. Response of travel agent was excellent. I need not worry and from the time getting down at Rly station till return back to station everything was arranged perfectly. Except accomodation at pagoda for one day, the entire trip was smooth and pleasant.

ve informed us this earlier then we could have booked the trip accordingly.

we bought package with you .My husband also told me it was very good arrangement by mr. ashraf thanks ashraf for planned kerala tour for us I would defiantly recommend others