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Saurabh Sarda
Pune, a year ago
Hi,
I wanted to write a feedback for your company so that you can manage booking from local agents with more information and genuinety
As we were promised that all properties we will be staying...
will be 4 star category and were charged 1000 dollars for our trip plus 50 dollars for TCS.
The day I paid advance of 150 dollars ,soon second day instead of recieving the confirmation of booking I was told out of 5 hotels selected , I need to change 3 hotels as they were not available,
Is it a good way to deal ? I mean when I confirmed with you the bookings, how come second day you say that those hotels are booked now and I have to look for another properties?
Overall for my stay, the first hotel at kandy , was only a 4 star category hotel.
The second stay hotel at nuwara elle was a 2 star category , the location was upside a hill and our room was old one on the property for which we had to climb 40 stairs up on hill.
I clearly mentioned to your agent in srilanka I am taking my 65 years old mother , then also I was alloted such a room.
The third stay at elle, the hotel was situated 4 kms outside city limits. The internet was not working in hotel and there was nothing to do there.
The forth stay at joes resort at bendota, the room didn't had tv, there was no intercom connection and internet was very weak too, had to again and again reconnect.the ac was not working so at night around 10 pm we had to shift to another room. Ac are literally 10 years old and the fans in rooms might be more older and all rusted. The hotel need good repair and replacements. Only saving grace was the staff at the hotel.
The ac was not working, so at night 10 pm.we had to shift room and the ac in another room.also stopped midnight.
This property really needs repair
The last stay at colombo " Mandarin " was good..so.overall only first hotel kandy and last one at colombo were really 3-4 star properties. Rest the properties were 2 star and not advisable at all.
Now being in travels and tours sector ,you tell me,this are all 4 star properties,really the 4 star properties are like this ?
The only saving grace was the taxi snd the driver "WASANTHA" ,HE WAS A TRUE GENTLEMAN AND A GOOD GUIDE.
The agent should have been genuine to us, this all spoils the mood of travellers and the travel plans.
The agent was respondent enough to ask about the journey and take feedback on a daily basis the taxi driver was good enough but the problem which we faced was hotels and service.
We also clearly mentioned we are vegetarians, the hotels offered food, but it was not good as per Indian taste.if we could have got hotels in city limits, we could have access to other hotels for food.
It's a suggestion ,kindly be frank and genuine to clients and tell them the facts, so that they don't get disappointed when they travel.
Saurabh
9011060977
CR
Chandrika Rayapudi
Chennai, 2 days ago
Our experience is really really great. Very well coordinated by agent and travel triangle. Few hiccups but overall job well done. Thanks
SS
Surbhi Sawhney
Delhi, 15 days ago
Hotels were good with decent vegetarian options available.
The cab was in good condition with decent driver, but try allocating someone who is aligned with the hectic/lenient schedule of the trip...
.
Also for the travel agent services, initially itenary was planned and full trip can was chosen with a purpose of going to nearby restaurant with convenience. This was clarified over call as well..but this 1as questioned when we wanted to visit a restaurant for lunch. Paid extra for this.
May be travel agent should specify how many kms we are allowed to move in a particular day or trip if we are taking cab for complete trip...else there is no use .
Also the Sim cards which were given in the package stopped working one day before our trip ended...whi h caused lot of hassle when we were outside the hotel.
Overall the trip experience was good , but could have been better if above points were taken care of
AA
Aadityan A
Chennai, 16 days ago
It was great experience travelling. All the hotels were great only one hotel was average. That was also great in terms of service but it was old buildings. Chauffeur was great in guiding us throu...
ghout the trip.
PS
Pragya Sharma
Bengaluru, 18 days ago
We booked 7 day itinerary to Sri Lanka with Dinagi travels. Chamodi was our travel agent and she was very proactive in answering all queries and customizing the itinerary as per our requirements....
Our car was very clean and comfortable and our driver Gamini was very good. All the hotel stays were good except the one in Bentota , Laluna, it seemed not well maintained, but beach was accessible with a 5 min boat ride. I would highly recommend to book with Chamodi.
Dinagi Lanka Private LimitedTravel Agent
Dear ma'am,
Thank you so much for your valuable feedback and it was a great pleasure for us to meet & assist you. See you once again in SL!
Thank you
SC
Swapan Chatterjee
Kolkata, 19 days ago
We have a wonderful and pleasant trip.
KV
Kambham Vivek Shankar
Hyderabad, 20 days ago
SC
Suresh Chander Gulati
Usa, 25 days ago
Good trip
Very neat and clean country
JG
Jagannath Ghosh
Delhi, a month ago
Exceptional Service by Ayesha & Kavindu – A Perfect Sri Lanka Trip!
A huge thank you to Ayesha, our travel agent, for flawlessly planning our trip from Sigiriya to Colombo, ensuring every detail...
was taken care of, including our 5-star stay at Marino Beach Colombo.
A special shoutout to Kavindu, our guide and chauffeur, who was with us for seven days, assisting us at every step with his local knowledge and warm hospitality. His thoughtful gestures, like the random King Coconut treat, made our journey even more special.
Every destination was a delight:
Sigiriya – The majestic Sigiriya Rock climb was tough but offered breathtaking views.
Kandy – The Temple of the Tooth Relic and Kandy Lake were serene and beautiful.
Nuwara Eliya – The cool weather and lush tea plantations made it a scenic paradise.
Horton Plains – The stunning landscapes of World’s End and Baker’s Falls left us in awe.
Ella – Enjoyed the stunning views and the iconic Nine Arches Bridge.
Yala – The wildlife safari experience was thrilling, with sightings of elephants, deer, and crocodiles.
Galle – Loved the colonial charm and pristine beaches.
Colombo – A perfect end with a luxurious stay at Marino Beach and its infinity pool.
Thanks to Ayesha for seamless planning and Kavindu for his exceptional guidance, making this an unforgettable and hassle-free experience. Highly recommended!
S
Shivamvarshney
New delhi, a month ago
i enjoyed my vacations thoroughly
A
Anonymous
a month ago
Oasco Travels made our Sri Lanka vacation absolutely amazing! We visited cultural sites like Sigiriya Rock
and the Temple of the Tooth, then relaxed at luxury resorts by the ocean. The persona...
lized service was top-
notch, and they made sure we had authentic local experiences. Can’t wait to book our next trip with Oasco.
A
Anonymous
a month ago
I had the pleasure of visiting Sri Lanka with Oasco Travels, and it was an unforgettable experience! We
explored the Cultural Triangle, including the ancient cities of Anuradhapura, Sigiriya, an...
d Polonnaruwa,
each filled with rich history and stunning architecture. The wildlife safari at Minneriya was incredible – we
saw so many elephants in the wild! The cultural dance show in Kandy was a vibrant display of Sri Lankan
tradition, and we were absolutely amazed.
One of the highlights of the trip was the tea-plucking experience, where we got to learn about and
participate in the local tea production process. The drive through the tea plantations was beautiful!
Our driver was also fantastic. not only was he very kind and accommodating, but he also spoke Japanese
fluently, which made our communication so much easier. Overall, Oasco Travels took care of every detail
and made our trip truly special. Highly recommend them for anyone looking to explore Sri Lanka!
A
Anonymous
a month ago
We had an amazing 7 days adventure experience with Oasco Travels! The entire team was super friendly
and helpful. They organized a beautiful vacation package to Sri Lanka and everything went smo...
othly from
the transport, accommodations & guide for the tour. Highly recommend them for anyone looking for stress-
free travel planning!
A
Anonymous
a month ago
If you’re considering Sri Lanka, book with Oasco Travels! Our 14-day itinerary was packed with
unforgettable experiences, from exploring Colombo to visiting the famous Lion’s Rock in Sigiriya. T...
he hotels
were beautiful, and our guide made sure we saw the best of the island. Oasco took care of everything, so
we could just enjoy our vacation!
A
Anonymous
a month ago
My family and I had an amazing trip to Sri Lanka thanks to Oasco Travels! They tailored the trip perfectly
for us, with a great mix of adventure and relaxation. The beaches, the wildlife safaris...
, and the historical
sites were all highlights. Definitely a trip we’ll cherish forever. Great service!
MK
Mahesh Kumar
Hyderabad, a month ago
7 days 6 nights Srilanka spiritual Tour
Places Visited:- Colombo, Sigiriya, habarana, Trincomalee, kandy, Nuwara Eliya.
Thanks to Madhu(Steeple Tours Srilanka) for crafting the tour plan for my p...
arents according to our preferences and making the trip go smoothly ,after talking with my Parents about the trip they were extremely happy with the planned itinerary and completing it on time, there were happy with the services your agency had offered, they are satisfied with all the accommodation you guys had provided, and special thanks to the driver Ramesh who stayed with them from starting to end of trip they were very happy with his patience, behaviour and showing them all the places patiently, they told us the driver provided them ample of time to visit and explore places peacefully.
Finally once again specially thanks to madhu and to the driver Ramesh , you guys had given one of the best memories to my parents.
Highly Recommended.
Chinmoyee Padhi
Bengaluru, a month ago
Had an amazing experience with Sightseeing and stay during our visit to Srilanka. The Driver (Mr Kumar) was amazing with utmost care and respect. Hotels could be little better in few places. No o...
ffence to the staff or their hospitality. Everyone were amazing. Thanks again for making our trip a memorable one.
Ashok Vatika visit, Kandy vibe and Bentota town
DG
Deepika Gupte
Mumbai, a month ago
We had a great trip in Srilanka. Ms.KAVINDU has arranged our trip so perfectly. Our driver Mr. Aniruddha was so kind, friendly and helpful. He took us every where without any hesitation. Shall v...
isit Srilanka again. Thanks a lot team.
Nuwara eliya was the best part.
SP
Saurabh Patel
Ahm, a month ago
We had an amazing experience with Direct Link for our Sri Lanka trip! Everything was perfectly organized, comfortable transport, the Hotels could have been better in terms of cleanliness and ame...
nities. Improving the overall comfort and maintenance would enhance the experience.
A
Anonymous
2 months ago
I had an incredible experience in Sri Lanka with Fin Lanka Tours. They warmly welcomed my family, providing a well-organized vehicle and excellent accommodations at affordable prices. Throughout ...
our trip, they guided us with great knowledge, explaining Sri Lankan history, nature, and wildlife in detail. This made our journey even more enjoyable and educational. Thanks to their exceptional service, our visit to Sri Lanka was truly unforgettable. We appreciate their hospitality and professionalism and will definitely return to meet them again. If you’re planning to explore Sri Lanka, I highly recommend Fin Lanka Tours—they make the experience seamless, enjoyable, and enriching. A perfect choice for an unforgettable adventure!
A
Anonymous
2 months ago
My stay at FIN Lanka Tours was absolutely outstanding! Everything was perfectly organized from planning to execution. Here is an overview of my experiences:
Organization and communication
I...
was impressed by the excellent service when booking. The team at FIN Lanka Tours was extremely helpful, friendly and answered every question patiently. They put together a tailor-made itinerary that was tailored to my interests.
Accommodation and transport
The accommodations they chose were first-class – from charming boutique hotels to luxurious resorts overlooking nature. Transport was also excellently organised, with a comfortable and clean vehicle and a professional and safe driver.
Travel experience
The tours were varied and offered a perfect mix of adventure, culture and relaxation. Highlights were the visits to Sigiriya, Ella and Galle, the safari in Yala and the breathtaking beaches on the south coast. The tour guides were incredibly competent and had an impressive knowledge of Sri Lankan history and culture.
Value for money
Despite the high quality service, the prices were absolutely fair and transparent. I felt like every cent was well invested.
Conclusion
I can recommend FIN Lanka Tours to anyone planning an unforgettable trip to Sri Lanka. They turn a normal trip into an unforgettable experience. I would definitely book with them again!
Many thanks to the team for this fantastic experience!
A
Anonymous
2 months ago
My journey through Sri Lanka was truly memorable thanks to Anil. The guide shared a profound knowledge of Sri Lankan culture, history, nature and wildlife, which made the trip not only enjoyable ...
but also educational.
I want to pay special tribute to the professionalism, friendliness and attention of the team. They made me feel safe and completely relaxed, enjoying every moment.
If you are planning a trip to Sri Lanka, Fin Lanka Tours is the perfect choice! They make the trip easy, rich and full of vivid experiences. I'll definitely come back again!
H
Haswanivivek
Mumbai, 2 months ago
we had a great experience on our trip to Sri Lanka
RV
Ramneek Verma
Bangalore, 2 months ago
Visiting Srilanka was a great experience. Travel Agent team was prompt & supportive
Raghunandan Bokare
Bangalore, 2 months ago
Our Sri Lanka trip was truly fantastic! The entire experience was very well organized, making our journey smooth and enjoyable. The hotels were comfortable and well-chosen, providing a great mix ...
of relaxation and local charm. A special mention to our driver, who was not only professional and punctual but also knowledgeable and friendly, enhancing our travel experience. Thank you for such a well-planned trip – we thoroughly enjoyed every moment!
Dinagi Lanka Private LimitedTravel Agent
Dear sir,
It was a great pleasure for us to assist you & meet you. Thank you so much for your valuable feedback sir. See you once again in SL.
Thank you