asked for single room with Quad sharing for 4 persons. Hence the room sizes in Hotel Azizia in Srinagar, Frosty mountain in Pahalgam were given good rooms. House boat experience at Srinagar was good except some communication gap between operator and boat organizer. On the whole , the tour went on well with Capture Kashmir. Also Thanks to Travel triangle.

the end of the tour made people cry due to Pahalgam attack, Otherwise it’s one of my life’s best experience.

d head back home due to the fear that gripped every face. But then, a magical turn came in our trip and I am very much thankful to Arooz(Breezy Travels) and Amir(Our Cab Driver). I messaged Arooz to change our hotel due to the attack, and she assured me that she would take care of it. Within no time, she changed my hotel. When I checked into the new hotel, my family and I felt safe, especially since an Indian army bunker was nearby. I asked Arooz to cancel our houseboat and continue with the hotel. Arooz worked tirelessly to secure a room for one more day, and finally succeeded. Throughout our trip, she kept calling and sending WhatsApp messages to check if we were okay and feeling safe. She even offered us to stay at her home, saying we were her responsibility. Her efforts touched our hearts, and we started feeling safe in Kashmir. We also can't forget our driver, Amir, who was with us for all six days. He became like family, and after the Pahalgam attack, he reassured me, "Don't worry, sir. I'll take a bullet before anything happens to you." He would call me multiple times a day to check if I was okay, if I'd eaten, and sometimes he'd arrive hours early just to boost my morale. The most touching moment was when he brought mangoes and bananas for my little child, saying, "Please take this so your child can have it when they're hungry." He even took me to a bat shop to fulfill my dream of owning a Kashmir willow bat." But I am expecting partial refund as I was like house arrest in hotel for half of my trip which I accept no one's fault, not you, travel agent or anyone... It's just if possible please provide partial refund Sonmarg snow mountains, kashmir willow bat

was very helpful and caring. He fulfilled all our requirements including travel, food and shopping. Love to recommend all to book your trip through Hermosa trips. Only problem we faced was we had to book flight tickets from Srinagar to Jammu with a much higher price which was not expected. That happened due to landslide in Srinagar Jammu Highway. Though Farah managed the Hotel to airport drop the reschedule costs us Apx Rs 40000 more including that additional flight tickets and another day stay at Hotel . Initially as per package Katra Drop was included. Would have been more happy if any additional help in terms of some refund was there.

y caring and helping nature.

extra money and now when i am trying to call travel traingle agents regarding reimbursement of my remining money as i hav not complted my trip . They are not picking up phone. Very disappointing.

the entire trip was amazing! He guided us at every stage, advised on things that are good, smarter ways to get things done and lot of info on route to the places we were going. Since we spend a lot of time on travel, he has been very good travelling companion and made those long journey easy. The hotels that we were staying had consistent water problems. Unfortunately it was only our rooms which consistently had issues. Hence I have rated low on the Hotel Rating. The food has a sameness at every hotel especially for the vegetarians. You tend to get bored after 2 to 3 days. After a long journey entire day, we expect hotel experience to be seamless. Unfortunately we didnt find it. Recommendation is choose costlier and popular hotels where you would stay the longest in your trip. River Walk resorts was the best in our itinerary but we stayed just a night whereas Moonstone had the most issues and we stayed their the longest. Lessons learned.

uld have been communicated before the trip begin, that whoever is the new RM , 9ther wise it was a good trip,Driver Tanveer was fantastic, Driver Tanveer was bestof it class.

r this, we wish for your support in the same way in future

reached there the Shikara person told us it is a welcome ride so it won't cover the entire area plus it is not 1hour but only 40 min ride, And need to pay 2k extra for the actual Dal lake view ride. When we refused, they instead took us just to the market place to make us buy something and as we had nothing to buy they took us back in about 25- 30 mins. Disappointing experience. The driver was friendly and good, but we felt like he was never really interested in showing us anything out of the way. And it was mentioned in the itinerary that driver will be at disposal during the package, but once our driver dropped us to a hotel he would not be available after that, even if we needed to go out somewhere for sometime. So, overall it was an okay experience.

e hotel room and the actual room in Gulmarg. It was so much smaller, no space to walk The people in Kashmir are super helpful. The cab driver- Aijaz bhai was very nice, helpful and extremely well-behaved. The horse rides are back-breaking! Tulip Garden Dewan by Royal Naqash Houseboat stay

our of the agent (Romana) , I selected Ozzo Kashmir Holidays. The rooms provided was good and all the hotel staffs were exceptionally good. The best part was the driver who was appointed to us. He was like a brother during the whole trip and will always remain so. Back with loads of good memories to cherish.

knowledgeable person, hermosa trip manager Ms. Farah is really good person, she is handling everything very well.

rrangements between Travel Triangle & Lisanullah, which led to considerable concern before the visit. Though these issues were resolved, but care needs to be taken that they do not recurr.

ore like a friend than your guide.. Efficient suggestions and throughout guidance was much appreciated.

sportation to the sightseeing spots. We had an amazing time and created memories that we'll cherish forever. specially Intrip travel Nisha madam is very nice person. thank you so much from our heart. & one person named our Driver com guide - Mr Mehedin dar chacha is a very nice and gentle person i have ever seen in my life. Special attraction places Pehelgaam, Gulmarg, Sonmarg, ABC valley, Gondola ride, etc. Your professionalism, attention to detail, and constant support throughout the journey made all the difference. Thank you once again for making our trip so special! Thank you Nisha mam (09906233391) Warm regards & Thanks from - Priyabrata Pattnaik Roja srabani Pravat kumar swain Aiswarya Rath Ansi swain