The trip was good but the suggestions from travel agent were not clear, and after the payment I was trying to contact the agent but they are not responsive. Enjoyed a lot in munnar Kerala. Thekkady place was not recommendable, not much tourist place in thekkady

Preplanning was good but on Day 1 when we reached Munnar, the hotel was 15-20km away from the city with no facilities to eat or roam around. We had to convince our driver to take us to city so that we could have our lunch as nothing was available in the hotel at 3pm. In Munnar as per our itinerary, we were to visit tea factory but the driver told that the factory is closed on both the days and we will visit another factory on way to Thekkady which also was closed. So we could tea factory on 3 consecutive days due to misinformation by the driver. During the entire trip, the driver would just drop us at the hotel and would not take us in the city for shopping/sight seeing telling us that it is 500metrs, 800 metres and ask us to go on our own though, we were supposedly having the cab with driver till 8pm as per the itinerary. He would simply refuse to go anywhere after dropping us at hotel. With a 4 year kid, it was difficult walking all the time. While going to Kanyakumari, he tried to discourage us visiting places as per the itinerary giving various reasons. We stayed in Kanyakumari till sunset as per itinerary, but on our way back, he was very rude. Next day morning when we were to visit Padmanabhaswamy temple, when we called him at 8am, he was still sleeping and took 1 hour to get ready. Because of this, we missed the darshana at the temple which closed just 5 minutes after we reached there. we were ready and had checked out at 8:15 but because of him, we missed the darshana. He dropped us at Trivandrum airport 3 and half hours before flight timing saying this is mandatory although the airport staff told us that we could have easily reported one and a half hours later, because of this we had to wait at airport for 2 and a half hours. Kindly look into the matter so that such things dont happen with others.

Amazing experience at thekkady... Unpleasant experience at allepey houseboat without AC for whole day. At holiday vista thekkady

Hotel at Munnar and thekkady was good. Hotel at kovalam below standard. Houseboat at alleppy was a disaster. We leave house boat, no alternative accommodation provided by travel agent and book hotel at our own cost( Reimbursements must done). One suggestion, Never book houseboat online. Leave it to travelers to book at own after reaching alleppy.for travel agent, Need improvement in tour package planning. Taxi services was good enough. Driver was polite and always on time. overall tour was nice Munnar was the best part of trip.

Dear Customer Support Team, First of all , Nice to trip to kerala on My 1st Wedding Anniversary Everything was nice and good.Except few things Good things are. 1.Nice Cab driver pick up and dropping good.5/5 2.Ayur green resort it's really good and room service.5/5 Not good things 1.Hotel Seasons thekkady room was worst and not in proper condition .2/5 2.Aleppey boat house Fly dreams boat The boat in charge person was drunk in the night.We were sacred during my night stay.3/5. Not good things to improve then only it will be good. Regards, V Santhakumar

Thank you very much for memoriable tour for Kerala. Nice at at all location. Broad Bean Resort (Munnar)- Fantastic , Tiger Road(Thekkady) - Almost Good and Luxury Boat at Alleppey - Wordless (Enjoyed very much) but atleast add one panner item during lunch and dinner at Luxury Boat & Also add egg item during breakfast.

Trip was memorable.. Arrangement was planned..... But instead of Thekkadi you would have arranged for some other good nature bounded place then it'll will worth full Best memories of our trip is munnar and it's silent green tea gardens

Everything was excellent , except the cab driver given to us by the agent. He was rude and not willing to adjust. This kind of person is not fit for a travel group. The travel agent was very good and helping . The hotel staff was very courteous. Especially forest canopy at Thekkady.

It was a good trip but I was expecting it to be excellent. The resort at Munnar was very nice and they served good food with great hospitality. The hotel room at Thekkady was non AC and am not sure of the reason for it. I had to pay extra amount to get AC functional in the room and to my surprise it was mentioned in the itinerary that it’s a deluxe room. The houseboat experience was terrible. It’s room and washroom was very untidy and there were mosquitoes and spiders inside. The food served in the boat was also tasteless. Since the houseboat was stinking and it started raining, we deboarded it after a couple of hours and we ended up spending extra money by booking a hotel in Alleppey. Am sure all this could have been better planned and managed. Over and above this, Mr. Naveen from Pacifica argued with me when I raised these concerns over the call and I must say that he is really unprofessional. However Prashant Arora from his team has only been my point or contact and he was really helpful all through the journey.

oh they have a fantastic staff, Priyanka and Amit i interacted with (Funday Holidays). They will be with you right from the beginning till the trip ends, its not just they book your package as per the requirements, they also take care that properties and the itinerary is treating you how you expected and they will try their best to meet your requirements. I am definitely going to recommend this (already have done so) to my friends and families. Thanks for wonderful experience Amit, priyanka and Mr. Biju ( Our cabbie). Biju is a artist, knowledgeable, very flexible as and when required. and a amazing person. Best driver they say he is. Truly he must be i feel. My trip was 4 nights and 5 days, this included stay at premium resorts (best in the town) plus two times meal (recommended for outside travelers, it will be cheaper and better convenient) plus cab from pick up to drop Kochi (pick up from airport and railway station)-Munnar (2N)- Thekkady (1N) - Allepey (1N) -kochi (railway station drop) Funday Holiday justify their name, keep up the good work towards customers.