Rajan's 4 days trip to Kerala
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My Rating:
AGENTS - 0 Stars
HOTELS - 5 Stars
DRIVER - 0 Stars
CAB - 0 Stars
CLEANLINESS - 0 Stars
KIRAN and SHEZAD - 1 Star
NEVER EVER TRAVEL WITH THIS AGENT, YOU WILL NOT HAVE A PEACEFULL TRIP
This is my second time to Kerala, the first on was very memorable one which we enjoyed every minute of it. Sadly i cannot say the same about this trip, the night mare started the very minute we reached Ernakulam.
Day 1:
According to the agent, we are supposed to be aware of locations/landmark/language before travelling to a place. Our bad, we got down 4Km before Vyttila Junction due to some miscommunication with the bus driver. Me, my 2 year old son and my wife were standing in a place unknown asking for help from the cab driver to come pick us up. But the cab driver responded "I am supposed to pick you up from Vyttila why did you get down in wrong place and asked us to take an auto to Vyttila", we called up the agent and they too were not supportive and told it was our mistake to get down in wrong place. We somehow took local help and reached Vyttila Junction and boarded a very dirty cab, we were already disturbed and did not want to create any more problem so we just planned to adjust.
Now the journey to Thekkady starts, we started from Cochin at 11Am and we reached Thekkady at 5Pm. It took us literally 6 hours to reach Thekkady from Cochin, the driver was clueless about the route and never crossed more than 30Km speed. Moreover the driver has never been to Thekkady nor Vagamon (our second destination) and had to rely on Google Maps to drive. And for people who have been to these place know the mobile networks are so bad. Again, the agents were helpless, except saying it was our mistake we started late.
Day 2: We started to Vagamon at 10 from Thekkady, again the driver was lost took us in some off roading and told us he cannot drive in such roads and we should hire a Jeep. Someone who has been residing in Kerala did not know what kind of vehicle should be used in what terrain and we coming from outstation should be aware was his perception. Somehow with lot of struggle we reached Vagamon hotel, yes the last 900m road to the hotel was bad but what can we do? Shouldn't the driver and agent know about these when they suggested? Most of the time i had to get down and walk.
The nightmare was not over yet, once we reached hotel the driver said i cannot drive in these roads you guys cancel it and take another cab. AGENTS AGAIN WERE NOT HELPING, they kept saying our cab will go only in main road and not in off roads. So am i supposed to take my luggage and walk 900m everytime we went for sight seeing with a 2 year old baby? After a lot of arguement, the agents said we cannot do any sight seeing today and promised we will cover all tomorrow and asked us to stay in the hotel. SO DAY 2, NO SIGHTSEEING
Day 3: This went well, we went to all places in our itinerary. But that does justify anything the AGENT and the CAB DRIVER did, we literally had to beg these people to take us to the sight seeing. If we hadn't fought, we would have just stayed in the hotel.
Day 4: We checked out at 11 Am from Vagamon, our bus was at 8Pm. Google maps said we should reach Cochin by 3Pm, but with the driver being slow 3:30 become 4:30(Google ETA) and the driver ETA was 5:30Pm. Since our bus was at 8, we requested to take us to LULU mall so that we can spend sometime there and then board the bus as there was ample time, our AGENT (Shezad) was like its not possible as we will only reach by 5:30 so it will be difficult to get back by 8. So their idea was to keep us inside the cab driver slowly so that we reach late, and the DRIVER said his shift ends by 6Pm, so he will drop and leave. Again after a lot of fight, they said ok we will take you but we are not RESPONSIBLE if you miss the bus. The driver didn't even offer to wait, instead off loaded the luggage in LULU mall and drove off. We reached the Bus stop on our own.
ONE OF THE WORST AGENTS I HAVE BOOKED MY TRIP WITH, both Sales Agent (Kiran) and Trip Co-ordinator (Shezad) were of no help. Cab was dirty, cab driver was one of the worst.
Maybe they are good with Munnar and Allepey destinations, never try any other destinations with these people. Finally, i will just say
NEVER EVER TRAVEL WITH THIS AGENT, YOU WILL NOT HAVE A PEACEFULL TRIP
