We have always been travelers who like to explore city at their own pace, but this time around with a toddler we decided to take a guided tour to Turkey and it was the best decision we took. Coming to the tour, overall, it was a good experience with few let downs .There were some issues pertaining to our Cappadocia trip where , the itinerary stated it to be a two day tour but given the domestic flights that were booked , we only got one day to cover Cappadocia. Nevertheless , tour operator compensated by giving us 1 day private tour at Cappadocia , which helped us cover everything and a complementary Turkish Bath ! As we hadn't planned to experience Turkish Bath initially , it was very relaxing and helped us rewind during the travel . So no regrets there :) We were most disappointed with our experience at Grand Yavuz Hotel ,Istanbul, the staff seemed unhelpful . As we were travelling with a toddler , we had constant need of warm water for Preparation of Milk and food , but the hotel staff didn't seem to help , unresponsive and rude . Thankfully there was a very nice cafe just adjacent to Grand Yavuz - Mivan restaurant, where the staff was very courteous and helpful , they arranged hot water for the baby food every-time we went there.. We were so impressed by their service that we ended up having all our meals in Istanbul there - -It's a must visit and a gem hidden in the old city. To summarize , it was a good experience all in all barring few hiccups . Thumbs up to the tour operator for his punctuality and very good tour guides under him ,who were very helpful and understanding and tried to work with our pace ; not rushing through sightseeing ;)

We have always been travelers who like to explore city at their own pace, but this time around with a toddler we decided to take a guided tour to Turkey and it was the best decision we took. Coming to the tour, overall, it was a good experience with few let downs .There were some issues pertaining to our Cappadocia trip where , the itinerary stated it to be a two day tour but given the domestic flights that were booked , we only got one day to cover Cappadocia. Nevertheless , tour operator compensated by giving us 1 day private tour at Cappadocia , which helped us cover everything and a complementary Turkish Bath ! As we hadn't planned to experience Turkish Bath initially , it was very relaxing and helped us rewind during the travel . So no regrets there :) We were most disappointed with our experience at Grand Yavuz Hotel ,Istanbul, the staff seemed unhelpful . As we were travelling with a toddler , we had constant need of warm water for Preparation of Milk and food , but the hotel staff didn't seem to help , unresponsive and rude . Thankfully there was a very nice cafe just adjacent to Grand Yavuz - Mivan restaurant, where the staff was very courteous and helpful , they arranged hot water for the baby food every-time we went there.. We were so impressed by their service that we ended up having all our meals in Istanbul there - -It's a must visit and a gem hidden in the old city. To summarize , it was a good experience all in all barring few hiccups . Thumbs up to the tour operator for his punctuality and very good tour guides under him ,who were very helpful and understanding and tried to work with our pace ; not rushing through sightseeing ;)

It was a customized tour which was well planned and executed covered most of the important places. Our agent Sunil from Aionz Sojourn was always accessible to facilitate and provide valuable suggestions. Overall a very enjoyable trip The beautiful beaches of Antalya and the historical beauty of Kusadasi

Thank you Fez travel for organizing a wonderful trip. The hotels at Kusadasi and Cappadocia were beautiful, comfortable and a great experience. A special mention to the energetic and pleasant tour guides - Noor Seda, Begu and Marve ( not sure I spelt her right, sorry for that). Turkey is a wonderful place with lots to explore. All airport transfers were taken care of seamlessly, Thank you Guys. Koray Bey our contact person was very responsive and available for any query 24X7. The makings of a very memorable trip. Tesukrederim Team Fez.

Thank you Fez travel for organizing a wonderful trip. The hotels at Kusadasi and Cappadocia were beautiful, comfortable and a great experience. A special mention to the energetic and pleasant tour guides - Noor Seda, Begu and Marve ( not sure I spelt her right, sorry for that). Turkey is a wonderful place with lots to explore. All airport transfers were taken care of seamlessly, Thank you Guys. Koray Bey our contact person was very responsive and available for any query 24X7. The makings of a very memorable trip. Tesukrederim Team Fez.

Please arrange for refund for the balloon ride at Cappadocia which got cancelled and did not take place.

Overall trip was good but the hotel booked in Kusadasi was not good, they gave just 2 cups of water in the room instead of bottles, no hot water kettle, towels were literally rags and the water flow in the wash basin was very poor. Had seen bad reviews for the hotel on Tripadvisor earlier but the travel agent did not change my hotel.

It was a short but sweet trip suitably catered around our areas of interest. We were very impressed with the Hotel in Istanbul particularly it's location which gave us the opportunity to explore the city within a short span of time. Visit to Hagia Sophia, Bosphorus boat ride and close visit to the cave houses in Cappadocia

Very less buffer time was given to us for our flight to Cappadocia. We had to request the officials to let us go first and had to run for our flights. This was very exhausting and spoiled the whole taste. We finally boarded the flight. After requesting City of Sultans to keep more buffer time for our next flight to Kusadasi, the representative (Mr.Aydin) was aggressive with us and said that we are in this profession from many years. Many times, there was a miscommunication between the hotels and City of Sultan regarding our meal plans and room booking. I had to reach out to Mr. Aydin frequently to correct the things as promised in the itenary. Also, Hotels were same as promised, cabs were good.

Very less buffer time was given to us for our flight to Cappadocia. We had to request the officials to let us go first and had to run for our flights. This was very exhausting and spoiled the whole taste. We finally boarded the flight. After requesting City of Sultans to keep more buffer time for our next flight to Kusadasi, the representative (Mr.Aydin) was aggressive with us and said that we are in this profession from many years. Many times, there was a miscommunication between the hotels and City of Sultan regarding our meal plans and room booking. I had to reach out to Mr. Aydin frequently to correct the things as promised in the itenary. Also, Hotels were same as promised, cabs were good.

1. Hotels and service in Capaddocia & Kusadasi were fabulous 2. Istanbul & Antalya hotels could have been better 3. Co-ordination and communication of tour schedules by Fez could have been better including missing Pamukkale tour due to wrong communication by Fez Travels SPOC 1. Hotel stay & services at Kusadasi and Cappadocia 2. Excellent guides in Ozhan ( Istanbul) , Deliz( Capadoccia) & Faizullah( Kusadasi)

1. Hotels and service in Capaddocia & Kusadasi were fabulous 2. Istanbul & Antalya hotels could have been better 3. Co-ordination and communication of tour schedules by Fez could have been better including missing Pamukkale tour due to wrong communication by Fez Travels SPOC 1. Hotel stay & services at Kusadasi and Cappadocia 2. Excellent guides in Ozhan ( Istanbul) , Deliz( Capadoccia) & Faizullah( Kusadasi)