An Enjoyable Holiday Package For Singapore

We enjoyed our tour. Everything Clicked well baring a few unfortunate incidents which I list below for your perusal. 1. The cab reported on 1st and 2nd day behind the schedule and we waited. But on the third day we turned up a few minutes late but to our utter surprise we could understand that the cab has left without picking us up. Later we came to know that one of our fellow group requestrd to wait a few moments for us but they did not cared to comply with. 2. The entry ticket to Universal Studio was not given in the packet handed over to me. I had to hire taxis for up and down travel and purchased the tickets to enter. 3. After reaching Kualalampur by bus we were unable to find out the person to pick us up because of a probable miscommunication. We showed the address to several persons but all failed to help us. Later we hired a taxi to the hotel. 4. Baring one or two occasions the cab drivers in general were very good and helpful. 5. The hotels booked for us were very good. We take this opportunity to express our sincere thanks for organising the tour successfully. We will definitely recommend your name to others.

Only one incident was very sorrowful. During custom clearance in Malaysia check post, the Coach no. KEH 6666 (BUS NO.7) by which were returning from Singapore without pick uping my family departed towards Malaysia along with our Languages on 10-10-19. Formalities of Custom checking / Immegration may be delated, by which Captain of Bus/Coach should pickup the passengers & dropped to the right location. In this regard already I informed to Agent. Other than the above incident, the trip was EXCELLENT. Everything was perfect.

Only one incident was very sorrowful. During custom clearance in Malaysia check post, the Coach no. KEH 6666 (BUS NO.7) by which were returning from Singapore without pick uping my family departed towards Malaysia along with our Languages on 10-10-19. Formalities of Custom checking / Immegration may be delated, by which Captain of Bus/Coach should pickup the passengers & dropped to the right location. In this regard already I informed to Agent. Other than the above incident, the trip was EXCELLENT. Everything was perfect.

Nice trip but communication could have been better. Very good time management. Travel agent was very cooperative and helped a lot when we faced some problems. Few of the shows like Wings of Time (Sentosa Island) and Garden Raphsody (Gardens by the Bay) were amazing and thank you for including those in our package. Natural beauty of Cameron Highlands is beyond words.

Recently went to Singapore and Kualalampur through Travel Triangle and our agent Satguru Travels from Delhi.Entire Trip was well organized.Hotels in Singapore and Kualalampur was quite descent.Pickup and drop facility was on time except our return pickup from Genting Highland where the driver was late for more than One and Half hour.Apart from this remaining Tour was very good.All the promises were fulfilled and we are satisfied with the service.Wish Travel Triangle and Satguru Travels All the Best.

My fourth trip with travel triangle and second international trip ... Inspite of having a good trip, need to put in few points that i have experienced with travel triangle and holiday episode... My requirements were clear from day one of the trip booking...as i was travelling with my parents, wife and a four year old son, i wanted this trip to be a smooth one...to make it very smooth i gave all the freedom to the agent to guide me regarding the trip and also book the flight tickets... It appears the holiday episode travel agency are highly immatured in terms of travel planning and coordinating... All the Singapore hotels check in is at 2pm,,,if you are reaching early its your headache.... I have been in contact with the agent and kept asking him to confirm our early check in...they could have booked our flight by noon on the previous day or the same day and would have guided us better.. Inspite of contacting the travel triangle agents they couldnt handle this and gave me the worst experience ever...the holiday episode guys have booked a room in Value hotel thompson at singapore with the hotel's review being very bad in trip advisor...i asked for a change of hotel and was accommodated at days wyndham singapore, that does not entertain early check in.. the agent kept arguing with me to get into value hotel thompson..if we needed early check in... Travel triangle agents couldnt do anything and were apologising for booking the flight tickets early because of which early check in couldnt be arranged...finally after paying 2,75,000 INR i had to pay rs.4000/- again for an early check for one room and no complimentary break fast was arranged and we didnt have an idea abt this.... The holiday episode guys have delayed and carried the confirmation vouchers till the nth moment giving us lot of stress... Singapore visa reached us just a day before travel inspite of paying them advance almost a month back...scheduled itinetary was not in place and had to keep asking them repeatedly for that...we received it on the day of travel... We were in the universal studios and didnt have entry tickets...had to ping them on whatsapp group, and then the tickets were sent... We reached Kuala Lumpur , Ibis style hotel and there we learn we need to pay 40 Malaysian ringetts for travel tax, that was not mentioned before...when i spike to the agent, he said we need to pay and that does not need to be told...40 ringetts is a small amount but still needs to be mentioned when travelling abroad ..something like hidden charges from the agent....after yelling at the agent that he was responsible for the entire accommodation, over an international call, the amount was later refunded after we reached india.. The trip would have been better without these hiccups...ibis style and days hotel by wyndham are all boutique hotels especially designed for tourists from abroad..food was ok... Water was not provided by the agent except in malaysia where 500ml of water was provided for a day per person...my earlier trips did so...i have no idea if that is done by other agencies.. Positives from the trip, we did enjoy n had a good family time Night safari, universal studios, jenting highlands

Me and my hubby went on for a week's vacation to Singapore and Bali. Prakrity Travels provided their best itinerary out of a reasonable quote. They offered choices for accommodation which were super cool, neat and had great ambiance! Thank you Ankush for all the patience that you had to provide support and make my vacation more memorable and value for money!

Travel agents are not quick enough in sending vouchers on time and One Driver was very rude in Singapore

Smiling Trips did a great job in planning our itinerary. All our concerns were addressed and everything went as promised. Will highly recommend this agency.

Though there were some hiccups , overall experience was very Good. My sincere appreciation to Mr. Prince from Deft organizers as he was helpful all the time. Cruise experience was excellent. Some of experiences noted here as below- Importantly, it was agreed to provide gifts for kids as part of package, which were not provided. However, it was agreed to deliver at my house through courier. 1. 1st day pickup was delayed from Singapore airport. 2. No pickup to Hotel was arranged at Malaysia. Self cab was arranged after a long wait. 3. Hidden service charge of Cruise not intimated proir which is around 168 SGD~9240 INR. 4. As per itenary fountain of wealth in singapore was not shown. Little India and China Town was just shown from vehicle. To cater other co passengers requirement, we were taken to other place like flyer which was not part of the package and additional cost. Madame Tussads was not shown. 5. Travel from Singapore to Malaysia was hectic in Coach with kids. Considering kids, atleast flight should have been booked. 6. Cruise experience was good. But preference should have been given for balcony rooms . Opinion should have taken prior to booking 7.Time in genting highlands was not sufficient, should have well planned.