Awesome Singapore and Malaysia Tour Package 6 Days & 5 Nights

Though there were some hiccups , overall experience was very Good. My sincere appreciation to Mr. Prince from Deft organizers as he was helpful all the time. Cruise experience was excellent. Some of experiences noted here as below- Importantly, it was agreed to provide gifts for kids as part of package, which were not provided. However, it was agreed to deliver at my house through courier. 1. 1st day pickup was delayed from Singapore airport. 2. No pickup to Hotel was arranged at Malaysia. Self cab was arranged after a long wait. 3. Hidden service charge of Cruise not intimated proir which is around 168 SGD~9240 INR. 4. As per itenary fountain of wealth in singapore was not shown. Little India and China Town was just shown from vehicle. To cater other co passengers requirement, we were taken to other place like flyer which was not part of the package and additional cost. Madame Tussads was not shown. 5. Travel from Singapore to Malaysia was hectic in Coach with kids. Considering kids, atleast flight should have been booked. 6. Cruise experience was good. But preference should have been given for balcony rooms . Opinion should have taken prior to booking 7.Time in genting highlands was not sufficient, should have well planned.

We had a very memorable family holidays in Singapore and Malaysia. TravelTriangle and SmotPro team were very professional and meticulously planned every aspect of the trip. They customized my itinerary based on my specific requirements and budget. All the hotels booked, drivers assigned and sites selected were excellent. They were available 24/7 throughout my trip with constant updates and assistance till I landed safely back home.

Singapore visit was good experience overall. Kuala Lumpur a bit disappointment in terms of food, hotel, cab driver. In Singapore we missed the night light show in garden by the bay as was not informed prior to our visit there. Singapore hotel stay and Sentosa visits.

Cab was always late for pick up from the hotel during the whole stay. Morever the driver was not interactive during the tour and missed some of our itiernary locations like Suntec City, and also the photoshoot which was provided by the agent

The Singapore Trip was overall good, but the prices were a little bit on higher side. We onboarded the Dream cruise as well during our 6 days stay, which was really a nice to be place and we fully enjoyed. Just one negative thing is that you always have to be on the pickup spot at the right time, otherwise your taxi will leave. It doesn’t matter if the taxi itself is late, but you have to be very punctual.

We enjoyed our tour. Everything Clicked well baring a few unfortunate incidents which I list below for your perusal. 1. The cab reported on 1st and 2nd day behind the schedule and we waited. But on the third day we turned up a few minutes late but to our utter surprise we could understand that the cab has left without picking us up. Later we came to know that one of our fellow group requestrd to wait a few moments for us but they did not cared to comply with. 2. The entry ticket to Universal Studio was not given in the packet handed over to me. I had to hire taxis for up and down travel and purchased the tickets to enter. 3. After reaching Kualalampur by bus we were unable to find out the person to pick us up because of a probable miscommunication. We showed the address to several persons but all failed to help us. Later we hired a taxi to the hotel. 4. Baring one or two occasions the cab drivers in general were very good and helpful. 5. The hotels booked for us were very good. We take this opportunity to express our sincere thanks for organising the tour successfully. We will definitely recommend your name to others.

I am having very good experience at singapore with travel guide nature and they are very prompt as well. Infact i enjoyed cruised very much. Best services. Keep it up.

I am not very happy the way service provider arrange things. There were gaps in itinerary shared v/s actual. As a destination, Singapore is one of most recommended and safe place to visit. I enjoyed my stay but not services.

Lack of planning and timing.. We waited 5 hours for hotel check-in after landing ...we waited with out using wash rooms from morning to afternoon... Very horrible planing

Travel agent from Singapore was excellent and was prompt, but the agent from india,i.e book it and forget it actually did as their name is. They booked the tour and then forget to respond whenever i try to contact them. Overall it was pleasant but the hotel J8 that they provided for the last day was pathetic Everything was very good but the best part was genting cruise

I had a wonderful trip to Malaysia and Singapore. Thanks to Travel Triangle and I Need Trips. They were always available for help and guidance. We did not face any problem during our entire trip. Everything ranging from Airport Pickup and drops, Hotel stays, In Transit plans, was well planned. They lived up to their promise at every step of our journey. Special thanks to Vanshaj from I need trips for always providing us with best suggestions and help whenevr we needed during the trip. Looking forward to more bookings in future.

It was my 4th trip by Travel Triangle. Trip was awesome. I had best experience before. This time, hotel rooms were very small. local vendors (Singapore) were very rude and Non cooperative. we could not attend one of the major show because of crowd and mismanagement of local vendor. Also, Universal Studio should not be planned on public holidays or weekends to avoid crowd and get enjoyment of all the rides.

A nice and memorable trip to Singapore. The Good: 1. Babu from Dream Tour and Travels was very polite and responsive as always 2. We had a fully packed itinerary and enjoyed with family 3. Complimentary Breakfast at Hotel V Lavender was great 4. Overall a good experience with Air Travel + Hotel Accommodation + touring places within Singapore The Areas for Improvement: 1. Matrix Cellular - They reached us through Travel Triangle and got us a SIM. The SIM did NOT work in Singapore airport-and we couldn't contact our Driver. Only later we realized that the Matrix SIM does NOT work on Samsung phones. Luckily we had an alternate phone where it worked. 2. Matrix Cellular once again - The local Singapore number allocated to us belonged to a pool of numbers-that was previously allocated to some other visitor. It so happened that this previous visitor had already registered this Matrix Number against his email id on apps such as GRAB (for TAXI. food etc)-and we weren't able to register ourselves on it. In hindsight, should have probably just enabled international roaming on my regular cellphone provider in India 3.Food-Didn't know where to find Vegetarian Food in Singapore as soon as we landed in the Hotel. Probably Travel Triangle should provide some suggestions as part of their checklist / planner - especially for first time visitors like us 4. The Hotels (V Lavender and Hotel Boss) were just OK. The rooms were extremely small and bathrooms even smaller. In Hotel Boss-we didn't even have a cupboard to keep our clothes. 5. The Breakfast at Hotel Boss was NOT as good as Hotel V Lavender in terms of options for vegetarians 6. NamHO DMC (the cab operator) was decent-but could have been better. Their Indian drivers are great - but the same can't be said about their Chinese/ Malaysian Drivers - one of whom we found especially impolite. 7. On one of the days - Nam Ho driver dropped us at the wrong place - and it took us some time to figure out. We then had to call the driver back to the correct destination (eventually lost a valuable hour) 8. On another day-Nam Ho taxi service was delayed by 40 minutes - Their vehicle broke down unfortunately. Would have expected them to call us and inform about the delay- which they didn't. This is NOTreally a big deal - but I was surprised they didn't even inform as a courtesy - because these guys are very particular about time-and never hesitate to let us know whenever we are delayed by even 10 minutes to the pickup-drop points. So Double Standards I guess !!! 9. Dec is very crowded in Singapore (I thought these crowds exist only in India) - No excuses here - I should have done my homework. More crowd =Longer Waiting Times. We had to miss out on Cloud Forest - because it had a 90 minute waiting time in peak season - and we just got too tired. 10. The larger crowds also meant that we were waiting on much longer queues for rides in Universal Studio. So that meant we didnt cover a large chunk of Universal Studio. I did notice that a premium ticket is available for Universal Studio with much shorter wait times. I think Travel triangle should provide this as an option. I mean we don't make trips to Singapore - so you may as well spend some extra money having travelled all the way there. The problem was - I didn't even know such an option existed until we entered a ride at Universal (which was too late in the game) 11. You want to make sure that you get Travel Insurance from Babu - It just costs a few extra bucks - and you get peace of mind during travel. Now, Babu didn't tell us that they do Travel Insurance until the final week before the trip. If I had known such an option existed earlier when planning the trip - I would have gone for it. I finally did get a Travel Insurance from Matrix - but perhaps I should have gone through Babu so that I deal with a single person for all arrangements. 12. Visa Processing- No major issues here-but since I was in Chennai-I had to coordinate with a different travel agency suggested by Babu. No big deal-but I would have preferred to keep all communication/ coordination with a single person/ entity-instead of having to deal with multiple people 13. The INR 8000 voucher provided by Travel Triangle-I didnt find the offers exciting enough-and ended up NOT using it. Travel triangle should come up with something better. Overall- I feel optimistic about the trip. Don't look at the long list of Areas for Improvement as a Negative. Look at them as opportunities to further improve customer experience.

Recently went to Singapore and Kualalampur through Travel Triangle and our agent Satguru Travels from Delhi.Entire Trip was well organized.Hotels in Singapore and Kualalampur was quite descent.Pickup and drop facility was on time except our return pickup from Genting Highland where the driver was late for more than One and Half hour.Apart from this remaining Tour was very good.All the promises were fulfilled and we are satisfied with the service.Wish Travel Triangle and Satguru Travels All the Best.

Thanks to all of u We had a wonderful tym in Singapore Everything was very well coordinated and the tour 4 us went on very smoothly Special thanks to Mohit for managing everything so well