Divine Himachal Trip Packages From Delhi

. Before booking them they had this lady named Ekta Verma who was coordinating with me for this trip, shares me her fake testimony of appreciation from her previous clients and will try to convince you by all sort of way like saying "Sir, ek baar trust karke toh Delhi, ek baar service ka mauka toh do", guys never trust these "Backpackers Tours and Travel" agents ever. It's always a trap. All they care is just your MONEY and not SERVICE. Because that entire agency and their agents are full of lies. Though I made the entire trip payment before the start of my trip, these fraud Bagpackers agents hadn't paid the money of either of the hotel and in each hotel while checkout we all had to wait for half an hour so that the hotel manager will check and confirm that the full payment has been received (this point to be noted). Now saying that, I was accompanied by my 2 year old daughter and my 65 year old father and mother for this trip along with my wife. So, we came to know that at Dalhousie (being our last destination for the trip) had a snowfall and Khajiar is closed, which is the only point to visit Khajiar and it's quite chilling there wherein my aged mother father and my 2 year old daughter will not find that much chilling climate suitable so I requested the Bagpackers team (Ekta Verma) to change my destination from Dalhousie to Amritsar but she bluntly said no with an excuse that the payment has been made to the hotelier (which they haven't made to either of the hotel) and then I escalated the matter to Bagpackers other agent named Riya and TravelTriangle agents Anvesha and Amit Bhatti. So finally we reached Dalhousie and climate was not in a favoring condition so we cut short our trip for Dalhousie from 2 to 1 night stay and went to Chandigarh for 1 night stay and mind-blowing accommodation Bagpackers gave us near Chandigarh Railway Station , a cheap 2 star hotel whose room doesn't have lock but a latch, whose service is way pathetic then what you expect (and mind you I am with my family trip as I said before). Bagpackers hadn't paid Dalhousie payment also when I checked with the hotel receiptionist while checking out and these Bagpackers who just care about money and not service didn't refund me the amount for the other night of Dalhousie wherein I have to shelve entire money out of my own pocket for Chandigarh hotel. Also, to add cherry on the cake, these Bagpackers didn't laid the car company also their money, driver got the call from his company to drop the passenger wherever they are and don't pick them until payment is received and mind you, we are on a FAMILY trip, so I called up Riya, Bagpackers agent so then things got sorted otherwise just imagine where we would had been out of nowhere. Also, cab driver also charged me RS.1500 extra to take us to Khajiar from Chamba route which was open. So over all I had paid RS. 5000 (3500 extra for the Chandigarh hotel and 1500 extra for Khajiar, though Khajiar was included in my iternary) So, listening to the entire story of how Bagpackers has treated us and provided us the service for the entire trip with all LIES. I want TravelTriangle to take some strict action against this fake travel company with the compensation to me and my family sufferings. Looking forward for your kind cooperation and let me know what action has been taken against the Bagpackers and how much compensation will I be getting. Regards, Rishit H Mehta

good at all places. Hotel services at Dalhousie was also really commendable. Regarding the agent, Ashish was very accomadative and helped me to plan a tour within budget. The travel to Rohtang pass was already discussed but I had to find it myself. Driver was saying he will arrange till last min, and there was a lame excuse the owner not available at hotel. Then we got a proposal at very high rate. When we go through an agent we are expecting them to help us. We give a business to you and we expect you to be genuine to us and help us out. We find ourselves a driver which can be believed at low cost for Rohtang journey. Jitendar never called or enquired through out the journey. If any issue, I used to call him. Services of agent can be improved by enquiring how the customer service is each day. As he never called we never bothered to call him as well. Manali sightseeing was poorly planned. Driver was not at all helpful in this and we had to find the locations ourselves. Coming to the driver and cab, cab was quite good and not smelly. Driver was good to travel between locations and he ensured we reach each location within stipulated time and we were also safe ( Expected from the agent that is why we book through agent). Driver can improve very much on his customer service, he was always negative in his remarks and we thought the whole trip is a waste as there is nothing to see anywhere as per him. He was overly enthusiastic to know the money details I handled with the agency and had always his own way. We were by end of journey even afraid to talk to him. Even after several notifications of not wanting to hear Punjabi song, he was forcefully putting it. We had to find places to see at Manali and he was trying to convince us not to visit there. But it was one of the beautiful thing we did in our whole trip. 1. Stay at Paradise Resort Manali 2. House ride to Kufri 3. Jogini Falls Manali 4. Enroute to Rohtang Pass 5. Visit to Tibetan Temple 6. Stay at Dalhousie 7. Paragliding at Khajjar

wards this trip. Hope will travel again with you guys. Hotel Grand View was awesome and memorial stay.

even before 9 pm. You should ask the driver to align with your travel plan as confirmed by your vendor or he will make you travel as per his ease. Rest every thing was fine. The time we spend at evergreen hotel, Manali. The best hotel in whole trip and very professional staff and workers there. The moments at solang valley were also amazing and please dont miss the walk at the Mall road, Shimla. Thanks.

ng was covered. Driver allocated to us was good - he drove safely, the car was clean and the overall experience till end of journey was excellent. The only glitch is what we experienced at Chandigarh. We were allotted a hotel and when I went up for check in, I was informed it was changed. Another near by hotel was allocated. That hotel was not up to the mark. The pain I felt was I wasn't proactively informed despite the fact that there was a Whats App group set up by the Tour company for my assistance.