Scintillating Colombo Honeymoon From India

Hotel at Colombo couldn’t give me a proper dinner at 10 pm even and the local contact Mr Ruksaan was not available for a reply. Tha Travel from Airport to NuwaraEliya was tiring and after the same the Hotel could not provide us with dinner despite the fact they had accepted the payment in full. Hotel Mount Heaven at Ella was in a fabulous location and the people were very cosy. The Elephant orphanage was fantastic. Maldives trip was a memorable experience

New Delhi (Delhi), India 227 The best ! Review of Pearly Gates Lanka Reviewed 2 days ago When I booked the tour through Pearly gates I was expecting good service, but ended up being totally overwhelmed by the experience I had with this company. I first contacted Nimni over phone and was happy at her prompt answers and friendly tone.I booked with her soley on the basis of what I could guage of her over conversations on phone.( Travel Triangle was the aggregator) She had promised me a good guide cum driver and a big van for the three of us (my husband, son and I ). Rikfy picked us up from my hotel first ( I was atteding an international conference) and then my family from the airport and the next seven days we spent in Paradise ! He was a careful driver, a wonderful guide and a true friend. Attentive at all times, smiling advising, he made our tour truly special. Behind all this was Nimni - calling us to find if everything was ok. They had booked good hotels, the travel by van was very comfortable but most important - the personal touch at every moment by Rikfy made everything special. On the last evening we ordered dinner at the restaurant in Hotel Ocean Colombo but when the food didnt come even after almost an hour we were very upset. We called Rikfy and though it was after 10.30 pm he came and took us to an Arabian restaurant. As some of us are diabetic this was a life saver !.I recommend Pearly gates to everybody if you want true service with a smile,and Nimni and Rikfy really make you feel at home in Sri Lanka !

- Driver was not giving daily quota of water bottles regularly. One day even after reminding also, he did not give any water bottle. - Driver was supposed to take the guests to Gangaram temple in Colombo but they were not taken there, even after reminding. - river was mostly interested in taking the guests to those places where entry fee was exorbitantly high and was not worth visiting. - Driver did not give the SIM card on the first day after arrival. Upon reminding, he gave a SIM card which did not have any charge. People in India were not able to contact the guests as SIM card was not recharged and activated. Finally, I had to recharge the SIM card from India online and then only calls can be made. - Though breakfast was complimentary, guests were served different breakfast at Hotel Heaven Seven in Nuwara Eliya on 9th October. Hotel gave only idli and vada to the guests which is very unfortunate. So, overall, I would give 2.5 out of 5 in the rating.

We traveled to Srilanka in the first week of October 2019. The arrangements from Lanka Reisen were excellent and as per our discussions before the trip. The vehicle provided to us was very comfortable. And our friendly chauffer/guide, Mr.Saman, made the trip enjoyable. We had multiple hotel bookings, which were all quite nice (though we would have liked a bigger room in Colombo..). Couple of small issues: Getting the vouchers before the trip needed some follow-up. Everything was arranged for sure, just that there was delay in sending the vouchers causing unnecessary anxiety. And there was a hitch during checking out from one of the hotels, due to some issue with payment. It got sorted out soon, but could have been easily avoided. But all in all, I had a pleasant experience and would recommend Lanka Reisen to others.

Colombo hotel could have been better as it is not a three star hotel Kandy was good

It was really pleasant & awesome stay in Sri Lanka. Many thanks to travel triangle, Nipuni from Overa Tours who suggested the best way & managed our requirement. Overa Tours is extremely professional and delivered to their commitment right from pick-up to the airport to all the bookings. What we required, the travel agent provided the best. Another part, Ganesh from Overa, who was as Guide with his Car, he is really a friendly nature person & take care of us. Initially I was thinking about safety in Sri Lanka, but Sri Lanka is really such a nice & Safe Place to visit. Vary Neat & Clean. I Visited Sigiriya, Kandy, Nuwara Eliya & at last but not least Colombo Tour. All was awesome. I appreciate Ganesh, he used to care our 3 years old Kid. My Kid also enjoyed his company with Ganesh. Thanks A lot Nipuni, Ganesh & Overa Tours Team Sri Lanka. I will recommend my friends for Sri Lanka Visit & Overa Tours. Thanks & Regards; Yogson Tembhre Chennai - India +91 8939306640 All historical places and service of Overa Tour agent, it was awesome and safe. Thanks

Lanka Reisen, a Colombo based travel agent gave a good response and hassle free arrangements during our tour. Thanks to Travel triangle to suggest a genuine travel agent. Great response from travel triangle as well. Thank alot. Really had a great time with my family in Sri Lanka. Had awesome and unforgettable memories. Special thanks to our tour guide Mr Chaminda from Sri Lanka and Naina from travel triangle.

We planned a 6 days trip to Sri Lanka covering the places Kandy, Nuwara Eliya, Bentota, Galle and Colombo..The agent planned it really well to cover beautiful spots in and around these places..The cab and driver services were extra ordinary..Good hotels with fantastic view of beach/ocean/lake were provided..Special mention about driver - Hemantha Kumar Sir, he is so kind and humble, very joyful..it was lovely travelling with him.. Villa @69, Bentota The best place to holiday if you are a water lover...Cause it has beach right in front of the hotel, very good and spacious swimming pool and also various water sports near by..

We planned a 6 days trip to Sri Lanka covering the places Kandy, Nuwara Eliya, Bentota, Galle and Colombo..The agent planned it really well to cover beautiful spots in and around these places..The cab and driver services were extra ordinary..Good hotels with fantastic view of beach/ocean/lake were provided..Special mention about driver - Hemantha Kumar Sir, he is so kind and humble, very joyful..it was lovely travelling with him.. Villa @69, Bentota The best place to holiday if you are a water lover...Cause it has beach right in front of the hotel, very good and spacious swimming pool and also various water sports near by..

The itinerary was good and it set quite some expectation for the trip. Vehicle was good and neat. But the driver was un cooperative and didn't have sufficient knowledge about the locations. Looked like he was exploring the places along with us. We were even charged for parking in Gregory Lake Park which was supposed to be part of the package. The hotel in Nuwara Eliya and in Colombo was sub par and not at all 3 star hotels (Lack of cleanliness, broken furniture, torn and dirty linen, pungent smelling rooms) making our stay unpleasant. The restaurants where we were taken for lunch/dinner by him were worst. We were charged exorbitant prices for all the food items. He didn't help us to negotiate the prices anywhere. The driver was not willing to pick up/ drop as per our timing requirements or convenience. It was as per his convenience. Thus we ended up paying for local conveyance for our usual sight seeing. The prices charged by travel agency for sight seeing activities were over the top high (e.g: Whale watching through agency was 9000/- LKR per head whereas we scouted and arranged a local agent for the same activity and paid 6500/- LKR which included free pick-up and drop and breakfast) Last but not the least, we almost missed our flight to Chennai because of the routes and driving style of the driver. Luckily we had Google Maps and came to know about the alternate highway route which had toll again paid by us. We will never recommend this agency or driver again for our family/friends visiting Sri Lanka. All the places which we added separately that were not part of the itinerary was the most enjoyable experience for us.