Historical Egypt Tour Package From Hyderabad

On 2nd and 3rd Week of Oct we went to Jordon and Egypt. All bookings wee arranged by "Holiday Aces"- was an exceptionally great. We were received at the airport even before we could collect our baggage. The local company representatives there ( TRAVCO), guides, drivers were extremely efficient and extremely forthcoming during our entire stay. Would highly recommend your services. Everything was great Everybody was extremely efficient and professional. Kudos to Holiday Aces and Travel Triangle for making our Holidays memorable.

We went to Egypt and Jordan and we had an overall ok experience and honestly the experience would have been more or less same if we would have planned the holiday ourselves instead of hiring a travel agent. Although I must mention that the Jordan leg was way better then Egypt , long story short the agents did't add much value and I would rather recommend to plan the trip yourself. Below is the detailed feedback What worked well a. Guides in Alexendria , Cairo , Abu Simbel and Luxor - Guides in all these 4 locations were great. They took us around all the spots and explained us the history and significance of those spots very well. b. Awesome Jordanian experience thanks to Travanco and Mr Wahid (our driver cum guide) - The Jordanian experience was amazing and everything was well planned. Starting from the visa assistance in Amman airport to hotels and site seeing in Petra and Wadi rum. A special call out to Mr Wahid who was amazing. c. Assistance provided by Mr Sumit and Mr Karan with Jordanian visa - Apprently the Jordanian visa rules had changed for Indians by the time we travelled and we were not allow to board our flight from Mumbai because of that. And while it was a shocker for us to know that the travel agent did't know about the change (see below for details) , it was good to have Mr Sumit and Mr Karan providing adequate support in ensuring we are able to travel to the country as a part of our plan. In other words they were able to make arrangements in short timeframe which ensured that we were able to get into Jordan , although that cost us an additional 120 USD overall. d. Hotels - Overall the hotels in Egypt and Jordan were great. What did't go well a. Visa assistance (before travel) with Jordanian visa - Although Mr Sumit and Mr Karan were able to make arrangements to allow us enter Jordan , it was surprise to see that they were not aware of the changes to the Jordanian visa policy. When we hire travel agents to help us with holidays , we expect them to be up to date with the visa policy changes etc for the destination country. Eventually because of this we had to have an additional 120 USD added to the cost and not to mention go through some tense moments. I would like to state that we did ask for the Jordanian visa assistance in last week of December itself , after we got our Egyptian visa well before our travel dates to Mr Yatharth as well as Mr Sumit , and we were told that its visa on arrival so we should not worry. But Jordan had changed their visa policy early december and they were not aware of it. Eventually they mentioned that its airline's responsibility to inform passengers but I dont think I can buy that. Anyways all is well that ends well as we were able to make it to Jordan eventually - thanks to the last minute effort from Mr Sumit and Karan. Having said that they can act more professional for future and keep themselfs updated with the visa policy changes. b. Lack of clarity on cash requirements - We had asked time and again to Mr Yatharth how much of cash shall we carry and we were told that we just have to carry cash worh 20,000 INR. But well guess even they are not aware of the fact that credit cards are not widely accepted in Egypt , or they just casually replied - neverthless it was quite unprofessional as we had to make multiple ATM withrawals for cash in Egypt. Also suddenly in the tour Mr Ali (Egyptian counterpart of flying feet) asked for an additional 80 USD as hotel gurrentee for Aswan and Luxor hotel - something which we were not informed earlier. c. Aswan travel arrangements and guide - We took a 17 hour long train journey from cairo to Aswan and upon reaching Aswan at 1 , we wanted to go to hotel to freshen up before we start the tour. However I guess the hotel was not booked or our guide told that the checkin is not until 2. So we were to drag ourselfs through the Philae temple tour which we did't enjoy much as we were touring without any shower or bio break. Add to that Mr Nasser (our guide) was not at all good. He was constantly making comments like "maharani" to my wife despite us requesting him not to. For me he seeom to be a local goon rather then a guide. Eventually we checked into hotel at 4 and the hotel was nice , but then while we covered our itinary for Aswan , it was not enjoyble. d. Aswan to Luxor transfer - We took the Abu Simbel tour and upon our return we had to followup for the driver and the Luxor hotel where we to check in. Also in hotel we had no assistance and the staff were not expecting us. Again we had to follup with Mr Ali to have that issue resolved. Overall we could sense that the Aswan and Luxor leg was not planned at all and got planned at the last minute which was quite unprofessional e. Tips - Mr Ali on first day took tip money for drivers and ball boys however again we had to tip the drivers seperately. As a matter of fact they demanded money (especially Mr Hani who took us from Aswan to Luxor). f. Refund of cash - Mr Ali had taken an additional 90 USD (for jordanian visa and any other ad hoc tours) and then later 80 USD for hotel gurrentee. We took inner pyramid tour so considering all we were supposed to get 126 USD cash back from Mr Ali , which he promised to return on last day at airport. But guess what , on last day when we called him , he mentioned that he does't have people and the refund will take time. We had to wait until last minute to get our money back. That too we got only 100 USD and it took some additional followups from Mr Karan to get the remaining 26 USD back. It left a very bad taste for us and I dont think I would ever like to deal with Mr Ali in future.

Highly Recommended. They work hard to synchronise all transfers ,sight seeing arrangements and Hotel stay. Never broken communication link between Shashank in India and the representative Mr. Ahmed at Egypt. Always enquired our wellbeing through whatsapp/voice call. I would recommend all inclusive tours including entrance fees to monuments and three meals a day.Overall tour was professionally managed and we enjoyed thoroughly without any hitches. Being a senior citizen of 73 years old they have taken all care to avoid discomfort while at travel. We wish all the best and hope to associate ourselves with them for all our future tours.

Hotels in Cairo we're situated very far away. We had to travel 1hr to get into the city for sightseeing. Few of the guides were rude and were in a hurry. The hotel in Hurghada was good. Guide in Alexandria was amazing and accommodating.