Nitish's 8 days trip to Karnataka
Travel triangle is the worst app to book your family trips, I suffered a lot after booking from them. I will never recommend any body to book anything from Travel Triangle. For information, the details of my sufferings are as follows:
I with my family and sister's family wanted to travel Mysore-Coorg-Ooty Conoor Coimbatore and were searching a reliable and cost effective travel agent. Since MMT was at higher cost, I got in trap of travel triangle. Travel triangle provided me quotes from 2 different agencies, of which I chose to go for Dream Yatra.
Dream Yatra's person (Mr. Rakesh Sharma, Delhi) was very good till journey started. We also made the payments to him as discussed and planned. However, seeing the heat at Mysore and Coimbatore, we decided to upgrade the tempo from Non-AC to AC tempo. After mutual discussion, tempo was upgraded to AC with an additional cost of Rs 7000.
On the day of start of trip, our train got delayed by 12 hours and we reached Bangalore at night 2:00hrs. However, tempo was not having diesel (and driver didn't filled it in Bangalore also) so the vehicle stopped in mid of highway (in night). Driver informed that all petrol pumps are closed and they will reopen at 6AM only. So we will be waiting there only.
After lot of fight with the tempo owner( Mr. Gautam), He himself went with diesel (in another car) from mysore and brought the vehicle & my family to Mysore.
They reached mysore hotel at 7AM morning (instead at 4AM as expected). Mr. Rakesh didn't lifted the phone in night and morning he said that it is not his mistake and he is not responsible. He has done his job of giving money to the tempo's agency. He totally disregarded the issue faced and told that He is helpless.
Breakdown in vehicle is acceptable, since it can happen suddenly, but diesel is one thing that has to be ensured before start of the trip, but that was not taken care and even not filled in Bangalore City also.
Hotel Booked in Mysore was "Hotel Hill Side", which was undergoing a floor construction on the top of our floor, hence balcony doors were locked, Continuous hitting noise was there and also TV were not having cable connections. When I informed this to Rakesh Sharma, he told me to send the photo of hotel and told me to check in at hotel, he assured that he will solve the issue in 2 hours. Even after sending the photo, he didn't do anything, and told that hotel is not accepting that claim.
Even after sending photo he is doubting and showing that he is helpless. Hotel reception told that Rakesh Sharma has never contacted them, otherwise they would have never accepted the booking during construction phase. All the booking was done online without asking hotel anything.
Next during Mysore local site seeing, I requested driver to switch on AC (to which we upgraded with extra pay). AC was not working at all. When I complained this to Rakesh, they told that gas in the AC will be refilled within 1 hour.
AC gas was not filled ever during the trip. We never switched on AC. we were thoroughly cheated.
Now one another lady claiming that she is from travel triangle called and told me to settle the payment immediately. I refused since till that time everything was going wrong and nothing was addressed by their agent. Informed her all the issues. She assured that now onwards she will take care of everything thing. Nothing will go wrong from this time. I can confidently pay the dues. I requested to settle the as the trip progresses. Even though the payment schedule was clearly finalized. Either Rakesh Sharma, Tempo Driver or Gautam were literally spamming for payment and ensured that throughout the trip my mood was spoiled.
Seeing that AC is not at all being used and also AC gas was not filled as promised, on the way to Coorg, I called Rakesh and told him to reduce Rs. 7000 additional cost for AC tempo. Towards this he strictly refused and told that we have to adjust with the situation, but pay the full amount. I told that this is not correct and I will approach consumer foroum, he told that he is cancelling all the booking and told me to proceed to consumer forum. He literally stopped the vehicle in outer location on Mysore-Coorg road and told that trip is cancelled and the money will be refunded as per current policy.
I was with 2 infant, 3 ladies and 2 kids. He was very adamant to cancel the trip and also talked badly over phone. To my utter surprise, the lady who called me in the morning for clearing dues ( Travel Triangle agent) was actually there with him and both of them switched off their phone. Some how ( by some other means) Rakesh was messaging us in WhatsApp. We were literally begging him to not do this to us in mid of travel.
After lot of begging from me and my sisters, he allowed us to proceed further on trip but he ensured that we will be at his mercy during further trip.
Coorg hotel, Hotel Al-Wesal was decent. No major issues faced other than non availability of AC in tempo.
Ooty hotel, Preeti Palace was the worst hotel I could have imagined. Total nightmare. The matress internal was literally hurting our body and lots of flies were flying in the rooms. We were literally suffering, but who to blame?
When asked Rakesh, he told that if we opt to change the hotel, we have to pay applicable higher price on that date. We naturally continued in the same hotel.
At Ooty, next day, driver informed that vehicle is having self start issues and intermittently it is not working , however he assured that he has taken vehicle to workshop and issues are resolved.
We proceeded to Conoor and stayed in Hotel Bella Vista Stay, was a very good hotel and the only one booking which was worth our money.
Next day we came down to Mysore (on the last day), the vehicle got stuck in the underbridge and also self start stopped working. We with other local people literally pushed the vehicle to get it forced start. Again the same issue happened next day when we checked out from hotel to go to railway station. Now we decided to literally stop this suffering and took two autos and went to Coimbatore railway station leaving the vehicle there itself.
Rakesh never bothered to enter and solve our issues, he believed that his job was only to book things and we have to adjust. We paid him extra money to manage things. If it was we who have to manage, we could have done online, why to hire a agent.
Another issue is that, even though the customer is paying his dues timely, this people are spamming them for money, even making fake calls on the name of travel triangle and when you are in toruble they will switch off and make you beg for mercy. You will be left in outer area unattended, in a area where you even don't know the local language.
Also even though service of AC tempo is not there, they will not accept and they will ensure that all the money discussed should be in their pocket or else they will ensure that your full trip will be spoiled by there threatening calls and spams.
Don't take booking through travel triangle. They are all making fools of you. They only listen to agents and are playing with you and your money. Better to pay the higher price to MMT or other reputed site. These people are very clever, once major amount is settled, they will show their right colors.
I will strongly not recommend Travel triangle, Mr. Rakesh Sharma, Dream Yatra and all the involved people to any one.
Beware of travel Triangle
Travel triangle is the worst app to book your family trips, I suffered a lot after booking from them. I will never recommend any body to book anything from Travel Triangle. For information, the details of my sufferings are as follows:
I with my family and sister's family wanted to travel Mysore-Coorg-Ooty Conoor Coimbatore and were searching a reliable and cost effective travel agent. Since MMT was at higher cost, I got in trap of travel triangle. Travel triangle provided me quotes from 2 different agencies, of which I chose to go for Dream Yatra.
Dream Yatra's person (Mr. Rakesh Sharma, Delhi) was very good till journey started. We also made the payments to him as discussed and planned. However, seeing the heat at Mysore and Coimbatore, we decided to upgrade the tempo from Non-AC to AC tempo. After mutual discussion, tempo was upgraded to AC with an additional cost of Rs 7000.
On the day of start of trip, our train got delayed by 12 hours and we reached Bangalore at night 2:00hrs. However, tempo was not having diesel (and driver didn't filled it in Bangalore also) so the vehicle stopped in mid of highway (in night). Driver informed that all petrol pumps are closed and they will reopen at 6AM only. So we will be waiting there only.
After lot of fight with the tempo owner( Mr. Gautam), He himself went with diesel (in another car) from mysore and brought the vehicle & my family to Mysore.
They reached mysore hotel at 7AM morning (instead at 4AM as expected). Mr. Rakesh didn't lifted the phone in night and morning he said that it is not his mistake and he is not responsible. He has done his job of giving money to the tempo's agency. He totally disregarded the issue faced and told that He is helpless.
Breakdown in vehicle is acceptable, since it can happen suddenly, but diesel is one thing that has to be ensured before start of the trip, but that was not taken care and even not filled in Bangalore City also.
Hotel Booked in Mysore was "Hotel Hill Side", which was undergoing a floor construction on the top of our floor, hence balcony doors were locked, Continuous hitting noise was there and also TV were not having cable connections. When I informed this to Rakesh Sharma, he told me to send the photo of hotel and told me to check in at hotel, he assured that he will solve the issue in 2 hours. Even after sending the photo, he didn't do anything, and told that hotel is not accepting that claim.
Even after sending photo he is doubting and showing that he is helpless. Hotel reception told that Rakesh Sharma has never contacted them, otherwise they would have never accepted the booking during construction phase. All the booking was done online without asking hotel anything.
Next during Mysore local site seeing, I requested driver to switch on AC (to which we upgraded with extra pay). AC was not working at all. When I complained this to Rakesh, they told that gas in the AC will be refilled within 1 hour.
AC gas was not filled ever during the trip. We never switched on AC. we were thoroughly cheated.
Now one another lady claiming that she is from travel triangle called and told me to settle the payment immediately. I refused since till that time everything was going wrong and nothing was addressed by their agent. Informed her all the issues. She assured that now onwards she will take care of everything thing. Nothing will go wrong from this time. I can confidently pay the dues. I requested to settle the as the trip progresses. Even though the payment schedule was clearly finalized. Either Rakesh Sharma, Tempo Driver or Gautam were literally spamming for payment and ensured that throughout the trip my mood was spoiled.
Seeing that AC is not at all being used and also AC gas was not filled as promised, on the way to Coorg, I called Rakesh and told him to reduce Rs. 7000 additional cost for AC tempo. Towards this he strictly refused and told that we have to adjust with the situation, but pay the full amount. I told that this is not correct and I will approach consumer foroum, he told that he is cancelling all the booking and told me to proceed to consumer forum. He literally stopped the vehicle in outer location on Mysore-Coorg road and told that trip is cancelled and the money will be refunded as per current policy.
I was with 2 infant, 3 ladies and 2 kids. He was very adamant to cancel the trip and also talked badly over phone. To my utter surprise, the lady who called me in the morning for clearing dues ( Travel Triangle agent) was actually there with him and both of them switched off their phone. Some how ( by some other means) Rakesh was messaging us in WhatsApp. We were literally begging him to not do this to us in mid of travel.
After lot of begging from me and my sisters, he allowed us to proceed further on trip but he ensured that we will be at his mercy during further trip.
Coorg hotel, Hotel Al-Wesal was decent. No major issues faced other than non availability of AC in tempo.
Ooty hotel, Preeti Palace was the worst hotel I could have imagined. Total nightmare. The matress internal was literally hurting our body and lots of flies were flying in the rooms. We were literally suffering, but who to blame?
When asked Rakesh, he told that if we opt to change the hotel, we have to pay applicable higher price on that date. We naturally continued in the same hotel.
At Ooty, next day, driver informed that vehicle is having self start issues and intermittently it is not working , however he assured that he has taken vehicle to workshop and issues are resolved.
We proceeded to Conoor and stayed in Hotel Bella Vista Stay, was a very good hotel and the only one booking which was worth our money.
Next day we came down to Mysore (on the last day), the vehicle got stuck in the underbridge and also self start stopped working. We with other local people literally pushed the vehicle to get it forced start. Again the same issue happened next day when we checked out from hotel to go to railway station. Now we decided to literally stop this suffering and took two autos and went to Coimbatore railway station leaving the vehicle there itself.
Rakesh never bothered to enter and solve our issues, he believed that his job was only to book things and we have to adjust. We paid him extra money to manage things. If it was we who have to manage, we could have done online, why to hire a agent.
Another issue is that, even though the customer is paying his dues timely, this people are spamming them for money, even making fake calls on the name of travel triangle and when you are in toruble they will switch off and make you beg for mercy. You will be left in outer area unattended, in a area where you even don't know the local language.
Also even though service of AC tempo is not there, they will not accept and they will ensure that all the money discussed should be in their pocket or else they will ensure that your full trip will be spoiled by there threatening calls and spams.
Don't take booking through travel triangle. They are all making fools of you. They only listen to agents and are playing with you and your money. Better to pay the higher price to MMT or other reputed site. These people are very clever, once major amount is settled, they will show their right colors.
I will strongly not recommend Travel triangle, Mr. Rakesh Sharma, Dream Yatra and all the involved people to any one.
Beware of travel Triangle
Nitish Sharma Chattisgarh
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